BBB Business Review
BBB Accredited Business since 11/17/2009
A-1 TOWING SERVICE/A-1 WRECKER SERVICE
Find a LocationPhone: (979) 822-6043Fax: (979) 823-3812108 San Jacinto Ln, Bryan, TX 77803-1331
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BBB Accreditation
A BBB Accredited Business since 11/17/2009
BBB has determined that A-1 TOWING SERVICE/A-1 WRECKER SERVICE meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised A-1 TOWING SERVICE/A-1 WRECKER SERVICE's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Read Complaints | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topDisputes over the assessment of non-consent tow fees can be challenged through a municipal court or justice of the peace.
BBB file opened: 01/01/1987Business started: 01/01/1956Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Licensing and Regulation920 Colorado
Austin, TX78701
(800) 803-9202
http://www.license.state.tx.us
Texas Comptroller of Public Accounts
P.O. Box 12019
Austin, TX78711
(800) 654-3463
http://www.window.state.tx.us/up
BBB records show a license number of 005653738C for this company, issued by Texas Department of Licensing and Regulation. Their web address is http://www.license.state.tx.us. The expiration date of this license is 10/13/2012. Tow Truck Company .
Type: Texas Department of Licensing and RegulationBBB records show a license number of 17428337509 for this company, issued by Texas Comptroller of Public Accounts. Their web address is http://www.window.state.tx.us/up. The expiration date of this license is 08/15/2012. Registered Agent: MYRNA SUE KALINEC.
Type: Texas Comptroller of Public AccountsBBB records show a license number of 0576801VSF for this company, issued by Texas Department of Licensing and Regulation. Their web address is http://www.license.state.tx.us. The expiration date of this license is 10/13/2012. Vehicle Storage Facility.
Type: Texas Department of Licensing and RegulationType of Entity
Corporation
Incorporated: February 1997, TX
Contact Information
Principal: Mr. Jeffrey Taylor (Vice President)Ms. Sue Kalinec (President)Number of Employees
20
Business Category
Towing - Automotive, Auto Wrecking
Products & Services
This company offers light to medium to heavy duty towing services along with haul and hot shot services.
Alternate Business Names
A-1 Wrecker Service, Kalinec Towing Co., Inc., A-1 Auto Storage, A-1 Towing & Recovery, A-1 Towing ServiceLocationsX
2 Locations
-
108 San Jacinto Ln
Bryan, TX 77803-1331Directions
-
PO Box 1647
Bryan, TX 77806-1647(979) 822-6043Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the Brazos Valley and Deep East Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*A-1 TOWING SERVICE/A-1 WRECKER SERVICE is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Towing - Automotive
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.