Industry Tips

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Jewelry Buying/Jeweler

Jewelry can be a good investment, an elegant fit, something special to receive, a delight to wear for years. it can also be an expensive mistake. Wise consumers will follow BBB advice when they are going to buy jewelry of any kind: If you don't know the merchandise, know the merchant.

Here are some suggestions:

*Check with the local BBB for a reliability report on the seller. *Ask neighbors and friends for recommendations, and if possible, shop around before buying. *If a warranty is offered, determine what is covered and who is the warrantor. Always get this information in writing. * If buying on credit, be sure all credit terms are apelled out, including the annual percentage rate. *Determine the seller's policy on refunds, exchanges, repair or replacement. *When buying a diamond, be sure to ask for a written statement of its weight in carats, and, if possible, a statement of its quality (color, clarity and cutting). *When buying a gemstone, ask if the original color has been altered or the stone treated. Is it permanent? *Be sure to read any tags and markings of gold and silver items for their content, e.g. 14K gold, sterling, silver-plated, etc., and for the manufacturer's trademark. *Ask the jeweler for care and cleaning instructions for any jewelry you purchase. *The Federal Trade Commission administers guides for the jewelry industry.

A copy may be obtained by writing the FTC, Washington, DC 20580.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.