BBB Accredited Business since
Phone: (979) 696-6988 Fax: (979) 693-1174 2514 Texas Ave S, College Station, TX 77840
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A BBB Accredited Business since
BBB has determined that Days Inn meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Days Inn include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Type of Entity
Business ManagementMr. Mahesh Thakrar, President
Alternate Business NamesOvivi Inc
Products & Services
This company is a motel.
2514 Texas Ave S
College Station, TX 77840 (979) 696-6988 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: Did not take action to stop party in middle of the night. I am at the hotel now and we are afraid to leave. There is a large party going on with loud music and drinking. It is now 1:09 AM. The people at the party are making it clear anyone at the hotel better stay in there &;$;$(&( rooms. The party people are referring to it as a$;$($( hotel. Front desk has done little to stop it, they said they called the police, but they didn't, because the police have not come. I was told, " we ain't givin no refunds neither." This is a dangerous place to come and bring your family. Don't count on anything from staff or management. Beware, their are other cheap hotels in the area we have stayed at that were fine, this is on the drug and party circuit.
Desired Settlement: I am at the hotel now and we are afraid to leave. There is a large party going on with loud music and drinking. It is now 1:09 AM. The people at the party are making it clear anyone at the hotel better stay in there &;$;$(&( rooms. The party people are referring to it as a$;$($( hotel. Front desk has done little to stop it, they said they called the police, but they didn't, because the police have not come. I was told, " we ain't givin no refunds neither." This is a dangerous place to come and bring your family. It's now 6 in the morning, the party finally stopped last night, and I am now awakened by the people leaving and screaming bye. This would not be happening if they asked them to leave during the party.
Business Response: Initial Business Response: Thank you for notifying our office of the concern filed by ***** ********, at the Days Inn property located in College Station, TX. We are sincerely sorry to hear we did not provide the guest, with an excellent Days Inn experience. You can count on our team to help resolve your concerns. To assist Mr. ******** in reaching a resolution, I've informed the Days Inn's general manager of the situation. The general manager will contact GUEST within December 5, 2014. As a company, we're committed to delivering a great experience with every stay with us. If for some reason ***** ******** concern is not resolved, please contact me directly at *********************************** and I will personally help address their needs. Count on me, We got complained about let night party, we called police to stop them. for guest we are going to give him a refund for that night.