BBB Accredited Business since 03/01/2009
SPIRIT OF TEXAS BANK, SSBFind a Location
Phone: (979) 846-8000Fax: (979) 846-1111625 University Dr E, College Station, TX 77840-1803
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A BBB Accredited Business since 03/01/2009
BBB has determined that SPIRIT OF TEXAS BANK, SSB meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised SPIRIT OF TEXAS BANK, SSB's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|08/15/2013||Advertising / Sales Issues | Read Complaint Details|
Complaint Category: Sales presentation misrepresented the service
Complaint: No response after multiple attempts to get an updated.
Initial Business Response: Business stated that he just got back into town. He has spoken to the customer and everything is resolved.
Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Office Of Thrift Supervision
1700 G St., NW
Federal Deposit Insurance Corp
2345 Grand Blvd Ste 100
Kansas City, MO64108-2609
Their web address is http://www.ots.treas.gov.Type: Office Of Thrift Supervision
BBB records show a license number of 22327 for this company, issued by Federal Deposit Insurance Corp. Their web address is http://www.fdic.gov.Type: Federal Deposit Insurance Corporation
Type of Entity
Incorporated: May 1988, TX
Contact InformationPrincipal: Mr. Robert Williamson Mr Dean Bass (President/CEO) J. Kevin Byrne (Senior Vice President/Compliance Officer)
Number of Employees
Alternate Business NamesFirst Bank of Snook-College Station (former)
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Map & Directions
Map & Directions
Address for SPIRIT OF TEXAS BANK, SSB
625 University Dr E
College Station, TX 77840-1803