BBB Business Review

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BBB Accredited Business since 02/04/1998

STERLING AUTO GROUP

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(979) 846-5555View Additional Phone Numbers205 N Earl Rudder Fwy, BryanTX 77802-5006

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BBB Accreditation

A BBB Accredited Business since 02/04/1998

BBB has determined that STERLING AUTO GROUP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised STERLING AUTO GROUP's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on STERLING AUTO GROUP

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Sterling Auto Group was a 2005 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics. Torch Awards are given by the Better Business Bureau to recognize businesses and executives exhibiting integrity in the marketplace and exemplary dedication to advancing trust between businesses and consumers.

BBB file opened: 06/01/2000Business started: 06/01/2000New Owner Date: 06/01/2000
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Transportation
125 E 11th St
Austin, TX78701-2409
(800) 558-9368
http://www.dot.state.tx.us

BBB records show a license number of P42123 for this company, issued by Texas Department of Transportation. Their web address is http://www.dot.state.tx.us. The expiration date of this license is 07/31/2015. Motor Vehicle.

Type: Texas Department of Transportation

Contact Information
Principal: Mr. Manuel Gonzalez (President)
Number of Employees

90

Business Category

Auto Dealers - New Cars, Auto Services, Auto Body Repair & Painting

Products & Services

This company offers retail sales of new Pontiacs, Buicks, GMCs, Cadillacs and Isuzus; retail and wholesale sales of various makes of used vehicles. They also offer service and parts departments, as well as a body shop.

Alternate Business Names
Sterling Pontiac Buick GMC, Inc.
Industry Tips
Auto: Buying A New Car

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.