BBB Accredited Business since 02/04/1998
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A BBB Accredited Business since 02/04/1998
BBB has determined that STERLING AUTO GROUP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised STERLING AUTO GROUP's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on STERLING AUTO GROUP
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Sterling Auto Group was a 2005 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics. Torch Awards are given by the Better Business Bureau to recognize businesses and executives exhibiting integrity in the marketplace and exemplary dedication to advancing trust between businesses and consumers.BBB file opened: 06/01/2000Business started: 06/01/2000New Owner Date: 06/01/2000
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Texas Department of Transportation
125 E 11th St
BBB records show a license number of P42123 for this company, issued by Texas Department of Transportation. Their web address is http://www.dot.state.tx.us. The expiration date of this license is 07/31/2015. Motor Vehicle.Type: Texas Department of Transportation
Contact InformationPrincipal: Mr. Manuel Gonzalez (President)
Number of Employees
Auto Dealers - New Cars, Auto Services, Auto Body Repair & Painting
Products & Services
This company offers retail sales of new Pontiacs, Buicks, GMCs, Cadillacs and Isuzus; retail and wholesale sales of various makes of used vehicles. They also offer service and parts departments, as well as a body shop.