BBB Business Review
BBB Accredited Business since 12/14/1995
LAVCO AC & HEATING
Find a LocationPhone: (979) 778-2756Fax: (979) 778-2755View Additional Phone Numbers6947 E. SH 21 E, Bryan, TX 77808www.lavco.com
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BBB Accreditation
A BBB Accredited Business since 12/14/1995
BBB has determined that LAVCO AC & HEATING meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised LAVCO AC & HEATING's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLavco Air Conditioning & Heating was a 2010 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics. Torch Awards are given by the Better Business Bureau to recognize businesses and executives exhibiting integrity in the marketplace and exemplary dedication to advancing trust between businesses and consumers.
BBB file opened: 07/14/1992Business started: 04/01/1978Business started locally: 11/01/1991Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Licensing and Regulation920 Colorado
Austin, TX78701
(800) 803-9202
http://www.license.state.tx.us
BBB records show a license number of TACLB006107C for this company, issued by Texas Department of Licensing and Regulation. Their web address is http://www.license.state.tx.us. The expiration date of this license is 02/13/2013. LAVENDER, GILBERT LYNN, Air Conditioning/Refrigeration Contractor.
Type: Air Conditioning/Refrigeration ContractorContact Information
Principal: Mr. Gilbert Lavender (President)Ms. Susan Binford (Office Mgr/CARE Alternate)Ms. Patricia Lavender (Vice President)Number of Employees
9
Business Category
Air Conditioning Contractors & Systems
Products & Services
This company offers sale and service of air conditioning and heating equipment.
Alternate Business Names
M-P Management Group, Inc.Industry Tips
Home Remodeling ContractorsAir Conditioning Service and Maintenance
Home Contractors: Tip-offs to Potential Rip-offs
LocationsX
2 Locations
-
6947 E. SH 21 E
Bryan, TX 77808Directions
-
PO Box 62
Bryan, TX 77806Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the Brazos Valley and Deep East Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*LAVCO AC & HEATING is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Air Conditioning Contractors & Systems
Home Remodeling ContractorsAir Conditioning Service and Maintenance
Home Contractors: Tip-offs to Potential Rip-offs
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.