Marlborough, MA - With Mother’s Day just around the corner, it’s important to be a smart shopper for this special day. Whether you’re ordering flowers, shopping for jewelry, or arranging a spa day, BBB advises consumers to be cautious of unreliable businesses or scammers targeting Mother’s Day shoppers.
Consumers should take extra precaution when placing floral orders, especially online. Not all online florists are the same. While some people are extremely happy with their online flower purchases, others find themselves disappointed when the flowers don’t arrive on time or at all, or are in terrible condition. In 2013, consumers inquired over 133,520 times and filed 557 complaints against florists, restaurants, jewelers and online shops.
“It’s important for consumers shopping for Mother’s Day gifts to be aware of scammers,” said Paula Fleming, spokesperson for the local BBB. “Scammers use bait and switch tactics on consumers, sending emails with fake vouchers, coupons or discounts.”
Scammers employing the bait and switch tactic will email the consumer a voucher that will give their mother flowers on Mother’s Day, as well as once a month for the next year. The only problem is, no florist will honor the voucher. The same scam can be applied to restaurants, jewelers, spas, etc. Remember it’s important to look for emails with spelling and grammar errors, and excessive use of caps lock are tell-tale signs of a phishing scam.
BBB recommends the following tips when shopping for Mother’s Day:
For more information you can trust, visit us at bbb.org/boston.
ABOUT BBB: For more than 100 years, Better Business Bureau has been helping people find businesses and brands they can trust. In 2014, consumers turned to BBB more than 165 million times for BBB Business Reviews on more than 4.7 million businesses, all available for free at bbb.org. BBB Serving Eastern Massachusetts, Maine, Rhode Island and Vermont, founded in 1912, is one of 112 local, independent BBBs across North America.
Paula Fleming is VP of Communications & Marketing for Better Business Bureau Serving Eastern MA, ME, RI & VT. Find Paula on Google+.