BBB Logo

Better Business Bureau ®
Start With Trust®
Eastern Massachusetts, Maine, Rhode Island and Vermont
AOL Confirms Mail Service Has Been Spoofed
April 23, 2014

AOLMarlborough, MA - AOL Mail is being spoofed and users’ AOL email accounts are apparently sending messages that contain a link in them which could lead to malware, viruses or phishing attacks, according to USA Today. It is currently unknown how widespread the issue is. AOL has assured its users that they are taking the necessary safety and security measures to resolve the issue and are working to have users’ accounts running smoothly and securely.

AOL is recommending that users check the email in their Sent folder to see if there has been mail sent unknowingly. Regardless of the findings, users should change their passwords and report any questions to the official AOL Mail Help Twitter page, which AOL has been using to respond to users’ tweets during business hours.

AOL has issued this statement in regards to the ongoing efforts they plan to take against the email spoofing.

Note: AOL, Inc. is a BBB National Partner

For more than 100 years, Better Business Bureau has been helping consumers find businesses and brands they can trust. In 2013, consumers turned to BBB 131 million times for Business Reviews on more than 6.5 million businesses, all available for free at bbb.org.  The Council of Better Business Bureaus is the umbrella organization for 113 local, independent BBBs across the United States, Mexico and Canada, as well as home to its national programs on dispute resolution and industry self-regulation.

Paula Fleming is VP of Communications & Marketing for Better Business Bureau Serving Eastern MA, ME, RI & VT.  Find Paula on Google+.

BBB National Impact Infographic