Educational Consumer Tips
Better Business Bureau
Whether you are interested in tree removal, tree pruning, or disease control, a tree service business may be necessary for the job. Refer to these tips if you are in need of tree services for your home.
Tips for Hiring Tree Services:
Do Your Research. Ask friends, family members, and neighbors who have recently hired a tree service business for recommendations. Check out bbb.org to read reviews or complaints of tree service businesses. Find out if the business belongs to an organization such as the Tree Care Industry Association or International Society of Arboriculture. Be sure to ask how long the business has been in the tree service industry.
Get at Least Three Estimates. Be sure to give three different businesses identical details for the job to receive the most accurate estimates. This should give you an idea of the average price for the job. Do not automatically choose the lowest bid. It may be inexpensive because the business is not experienced or they have not obtained the proper certifications. If possible, meet with the business in person and take note of their professionalism and how they respond to your questions and concerns. Make sure each business you meet with has the proper liability and workers compensation insurance and you are able to see proof from the insurance agency.
Ask for References. Ask the business to provide a list of references you may contact. Ask the references about the job that was performed and their experience with the tree service business. Ask if they were satisfied and if the business stuck to the budget that was estimated.
Beware of Door-to-Door Tree Services. Do not hire tree services that solicit their business door-to-door. If there is a tree service business seeking jobs door-to-door, it is usually a scam. Tree work is not a decision you should make on the spot, unless there is an emergency or natural disaster. In this case, it’s still important to beware of scams and make sure the business you hire has obtained the necessary insurance and certifications.
Get Everything in Writing. Be sure to have a formal agreement for the job in writing. Make sure the agreement includes: the business’s information, project details, estimated start and completion date, and the price. Tree services don’t require payment upfront. Only pay the business once the job is completely done and you are satisfied with the work.
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