Educational Consumer Tips
Author: Better Business Bureau
If you’re looking to hire a cleaning service for your home, it’s important to do your research in order to find a reliable and trustworthy business. Refer to the following tips on hiring a cleaning business or individual cleaning person.
Tips for Hiring a Cleaning Service:
Do Your Research. Ask friends, family members, and neighbors to recommend a reputable cleaning business or individual. Check out the businesses through bbb.org to read reviews or complaints on them. Beware of businesses with poor reviews and multiple complaints.
Interview Candidates. Interview multiple candidates to determine if you would rather hire a large cleaning business or an individual cleaning person. During the interview you should be able to meet with someone from the cleaning business, as well as, with the person who will actually be cleaning your home. During the interview process find someone you feel comfortable with since they will be working in your home.
Check Credentials. Any individual or business you hire should be licensed and insured to work in your home. This will protect you in the event something is broken, stolen, or if someone gets injured on the job. Whether you hire an individual or a business, be sure to request that the employees working in your home have a background check done.
Request References. Ask that the business or individual you hire provide you with a list of references you may contact. When speaking with the references, look for a business or individual that has repeat satisfied customers. Ask the references about the services they use and if the business lives up to their expectations.
Discuss Cost. Determine whether you will need to hire the cleaning service for a weekly, bi-weekly, or monthly visit and ask about their pricing. Find out exactly what is included in their services and make sure it encompasses everything you wish to have cleaned. The business should walk through your home before giving you an estimate. Be sure to find out if the cleaning business provides their own cleaning supplies, if not the cost of the services should be less expensive. Keep in mind the least expensive cleaning services may not be giving you the best deal for your money.
Prepare for the Services. Before the cleaning business arrives at your home, it’s important to put away any clutter, but this does not mean you need to clean before they arrive. Put away jewelry and other valuables and warn the cleaning business about pets living in your home.
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