Question Submitted 7/14/2014

I signed a contract with a woman who is providing child care in her home. She is not a licensed business, but is holding me to the contract that I signed. Since she is not a licensed business, does not have a tax id number, is not registered with the BBB, am I able to cancel that contract? Is it a legally binding contract?

BBB's Answer:

I am not sure what the law is in Ohio. I would contact your state Attorney General's Office to get some guidance. 

Comment Submitted 7/21/2014

I signed a contract for college admissions assistance $1,995 after it was signed realized that it was a scam or something that was a lie, so we told the representative we didn't want it anymore and to cancel it i didn't sign the notice of cancellation and 3 days passed will they still charge me?

Comment Submitted 7/22/2014

are CONTRACTS VOIDABLE IF YOU WEREN'T NOTIFIED THAT YOU HAVE 72 HRS TO RESCIND THE CONTRACT

Question Submitted 7/22/2014

My parents purchased a ***** ****** mattress because they are promoting a "90 day Free trial." They got the works in terms of the bed with an adjustable base and massager. They do not like it what so ever. When they called to return it in not even 30 days they were told they can only return the mattress and not the massager. In the paperwork sent home to my parents this disclaimer was no where to be found. After the back n forth with the store and phone customer service, they decided to go to the store they purchased it and ask for proof of this disclaimer. They were given two sheets. The disclaimer was on a separate piece of paper which they were never shown nor does it have any initials or signature. The other paper which is very similar if not the exact replica of the one my parents had as a copy at home produced a signature for what they thought was terms and conditions of their finance for the product. Upon looking at this though, my father does not recognize the signature to be his and the copy he had with him at home does not have a signature. The paper with his signature is not even close to how he signs his name. If there is no signature on the terms and conditions page itself and if the signature they have on their "copy" is not his actual signature and they cannot prove otherwise, can they uphold not accepting the base for return? The base itself is needed for the bed in order to life the head or feet up and to actually get the experience of the bed, otherwise it's like laying on a hard flat rock.

BBB's Answer:

I would contact the Attorney General in your state to ask for your rights as a consumer. I would also encourage you to file a complaint with BBB on bbb.org

Question Submitted 7/29/2014

I signed up for a gym membership on a online coupon site. The fine print of the coupon never mentioned anything of automatically signing up for a contract once the coupon expires. The sales associate signed me for a 12 month contract without my consent. I did however tell him I wanted a no contract agreement just a month-to-month membership. I was also told that I was required to have a membership with them directly once the coupon expired which is the reason I mentioned a month-to-month membership. I never received a copy of my suppose agreement as the sales associate refused to give me one. They are now refusing to fix the error that their worker has caused. Is there any legal action I could take?

BBB's Answer:

You can check with your state Attorney General's Office to see what your rights may be. The gym should be able to provide you with a copy of your membership agreement. 

Comment Submitted 7/29/2014

My husband and I were given through a life estate deed (which was not agreed to)and a promissory note to pay for land. Between the seller and us we agreed to keep up the land so that we could build a house or move a house there soon, she is now threatening to call the cops if we go back on the land yet we must pay for it. What do we do? The deed doesn't even state what we agreed to do yet they made sure to state that we must keep up the land. Everything must be at her written approval before we can do anything else. Her attorney was not even in the room when we signed and the lady that was there said that it's just a basic mortgage deed and we will only do what we had talked and agreed to. Now that the seller will not allow us to step onto the land. My husband and I feel we have no option other than pay her the money and loose everything due to the way they worded the deed. What can we do? Please help us.

Question Submitted 8/4/2014

Last month a intern came to my home door to door selling educational books. I signed the contract for books, but decided I can not afford books. I have not received the book so I emailed the company telling them to cancel contract and was told that I missed the three day cool off time to cancel. How can you be bind to a three day cool-off time if you haven't received product to review?

BBB's Answer:

I would review the contract to see what you signed up for and what the cancellation policy is. 

Comment Submitted 8/6/2014

I signed up to do this weight loss challenge in August 2014 to do the challenge in September. I signed their contract and I put down $100 deposit. I was told by my doctor that I cannot do the challenge because of my health issues I have a doctors note and they will not give me my deposit back also they did not give me a copy of the signed contract.

Comment Submitted 8/15/2014

I am a contractor I entered in to a contract with a customer for an agreed price. I purchased his materials which he has in his possession, did drawings for the job. I charged him a percentage of the job to cover materials,markups,taxes on the materials he received as well some time for work done. I wanted out of the contract due to relocation purposes, I even found a contractor that I new that could do the job. Now the owner wants to take legal action on breech of contract? I was totally up front with this customer now he wants $6000 dollars for material he says isn't there, missing items ect this material was not opened and Delivered to his house which everything was counted as it came of the truck. Can I leave, knowing that I have grounds??? I did not plan to leave at the time of the contract, my house sold and the job was delayed to long, I mentioned to him that another contractor should be brought in since delays I could not stay to complete. I thought I was doing the right thing?

Comment Submitted 8/15/2014

I am a contractor I entered in to a contract with a customer for an agreed price. I purchased his materials which he has in his possession, did drawings for the job. I charged him a percentage of the job to cover materials,markups,taxes on the materials he received as well some time for work done. I wanted out of the contract due to relocation purposes, I even found a contractor that I new that could do the job. Now the owner wants to take legal action on breech of contract? I was totally up front with this customer now he wants $6000 dollars for material he says isn't there, missing items ect this material was not opened and Delivered to his house which everything was counted as it came of the truck. Can I leave, knowing that I have grounds??? I did not plan to leave at the time of the contract, my house sold and the job was delayed to long, I mentioned to him that another contractor should be brought in since delays I could not stay to complete. I thought I was doing the right thing?
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