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BBB Business Review

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BBB Accredited Business since

Window World of Rhode Island, Inc.

Phone: (401) 921-6693 Fax: (401) 921-1753 380 Jefferson Blvd, Warwick, RI 02886 View Additional Email Addresses http://www.windowworldri.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Window World of Rhode Island, Inc. specializes in high efficiency vinyl replacement windows, entry, patio, and garage doors, siding, and shutters.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Window World of Rhode Island, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Window World of Rhode Island, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Window World of Rhode Island, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: January 04, 2012 Business started: 01/01/2011 in RI Business started locally: 01/01/2008 Business incorporated 11/03/2010 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
http://www.crb.ri.us
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
ricrb@doa.ri.gov
The number is 34451.

Type of Entity

Corporation

Business Management
Mrs. Karen L Schumer, President Ms. Tiffany Schumer, Office Manager Mr. John Schumer, Vice President
Contact Information
Customer Contact: Mr. John Schumer, Vice President
Principal: Mrs. Karen L Schumer, President
Principal: Ms. Tiffany Schumer, Office Manager
Number of Employees

6

Business Category

WINDOWS-REPLACEMENT WINDOWS-INSTALLATION & SALES WINDOWS & DOORS - INSTALLATION & SERVICE WINDOWS - VINYL VINYL SIDING STORM WINDOWS & DOORS-REPAIR STORM WINDOWS & DOORS SHUTTERS GARAGE DOORS- INSTALLATIONS & REPAIRS GARAGE DOORS & OPENERS WINDOWS Residential Remodelers (NAICS: 236118)

Products & Services

Window World of Rhode Island, Inc. sells the following brand(s): Comfort World, Therma Tru, Window World

Window World of Rhode Island, Inc. offers the following product(s): Entry Doors, Garage Doors, Shutters, Vinyl Siding, Windows

Method(s) of Payment
Cash
Check
Visa
MasterCard
Discover
Service Area
Window World of Rhode Island, Inc. provides their services in RHODE ISLAND.
Alternate Business Names
Window World of RI Window World RI
Industry Tips
27 Questions For Home Owners Read Before You Sign Windows

Customer Review Rating plus BBB Rating Summary

Window World of Rhode Island, Inc. has received 4.8 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.