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BBB Business Review

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BBB Accredited Business since

Wilmington Window & Door, Keith Brooks Construction WWD Inc.

Phone: (978) 658-9825 View Additional Phone Numbers 432 Main Street, Wilmington, MA 01887 http://www.wilmingtonwindowanddoor.com/



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Wilmington Window & Door, Inc. specializes in home improvements.  The business services including but not limited to additions, decks, vinyl siding, and the sale and installation of windows and doors.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wilmington Window & Door, Keith Brooks Construction WWD Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wilmington Window & Door, Keith Brooks Construction WWD Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Wilmington Window & Door, Keith Brooks Construction WWD Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: July 14, 2005 Business started: 01/01/1994 in MA Business incorporated 12/29/2014 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is CS-079529.

Home Improvement Contractor Guaranty Fund
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/consumer/housing/home-smart/maintaining-a-home/home-improvement/home-improvement-contractor-law/guaranty-fund.html
Phone Number: (617) 973-8700 or (888) 283-3757
Fax Number: (617) 973-8799
The number is 173323.

Type of Entity

Corporation

Business Management
Mr. Keith Brooks, Owner
Contact Information
Principal: Mr. Keith Brooks, Owner
Number of Employees

3

Business Category

WINDOWS-INSTALLATION & SALES WINDOWS ADDITIONS HOME IMPROVEMENTS CONTRACTORS-GENERAL RESIDENTIAL BUILDING CONTRACTORS-RESIDENTIAL DECK BUILDERS SIDING CONTRACTORS DOORS - INSTALLATION DOORS All Other Specialty Trade Contractors (NAICS: 238990)

Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
Debit Card
Service Area
Wilmington Window & Door, Keith Brooks Construction WWD Inc. provides their services in ESSEX County MA.
Industry Tips
27 Questions For Home Owners Building Contractors - Residential & Commercial Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Building Contractor - 5 Tips - Video Hiring a Carpenter Hiring a Contractor Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Hiring a Waterproofing Contractor Hiring an Excavating Contractor Hiring an Insulation Contractor Home Builders Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows

Customer Review Rating plus BBB Rating Summary

Wilmington Window & Door, Keith Brooks Construction WWD Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.