BBB Accredited Business sinceAdditional Locations
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Pella Window & Doors is a distributor, sales and service to builders, contractors and general public.
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A BBB Accredited Business since
BBB has determined that New England Window & Door, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for New England Window & Door, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Dawn Karatjas, GM of Operations
Number of Employees
WINDOWS-INSTALLATION & SALES DOORS WINDOWS-WHOLESALE & MANUFACTURERS All Other Specialty Trade Contractors (NAICS: 238990)
Products & Services
New England Window & Door, LLC sells the following brand(s): Pella
New England Window & Door, LLC offers the following product(s): Entry Doors, Patio Doors, Skylights, Windows
Method(s) of PaymentCash
Service AreaNew England Window & Door, LLC provides their services in MAINE, MASSACHUSETTS, NEW HAMPSHIRE.
Alternate Business NamesPella Windows and Doors of Boston, NH & ME
Industry Tips27 Questions For Home Owners Read Before You Sign Windows
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview