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BBB Accredited Business since

CGW, Inc.

Phone: (207) 443-2156 Fax: (207) 443-1428 View Additional Phone Numbers 12 State Rd  6 Coastal Plaza, Bath, ME 04530 http://www.coastalglasswindow.com View Additional Web Addresses


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Description

CGW, Inc., doing business as Coastal Glass & Window, provides glass services for residential and commercial customers. The company offers mobile service, auto glass, pickup and delivery service and handles insurance claims. The company installs Harvey Ind. products including vinyl and wood windows for replacement or new construction, rolling windows, patio doors and awnings. In addition, the company also installs shower/tub enclosures, mirrors, storm and prime doors.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that CGW, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CGW, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CGW, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 08, 1998 Business started: 01/01/1979 in ME Business incorporated: 06/18/1996 in ME
Type of Entity

S Corporation

Business Management
Mr. Paul Trudell, President Ms. Jennifer M Trudell , Mananger
Contact Information
Customer Contact: Ms. Jennifer M Trudell , Mananger
Principal: Mr. Paul Trudell, President
Number of Employees

6

Business Category

WINDOWS-INSTALLATION & SALES SHOWER DOORS & ENCLOSURES GLASS-REPLACEMENT & REPAIR GLASS-AUTOMOBILE WINDOWS-REPLACEMENT WINDOWS-REPAIRING Automotive Glass Replacement Shops (NAICS: 811122)

Products & Services

CGW, Inc. sells the following brand(s): Century Bath Works, Harvey Building Products, Therma Tru Prime Doors

CGW, Inc. offers the following product(s): Auto Glass, Commercial Store Fronts, Mirrors, Residential Prime Entry Doors, Shower & Tub Enclosures, Storm Doors, Storm Windows, Vinyl Windows, Wood Windows

Method(s) of Payment
Cash
Check
Visa
MasterCard
Discover
American Express
Alternate Business Names
Coastal Glass & Window
Industry Tips
27 Questions For Home Owners Read Before You Sign Windows
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.