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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

CGW, Inc.

Phone: (207) 443-2156 Fax: (207) 443-1428 View Additional Phone Numbers 12 State Rd  6 Coastal Plaza, Bath, ME 04530 http://www.coastalglasswindow.com

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Description

CGW, Inc., doing business as Coastal Glass & Window, provides glass services for residential and commercial customers. The company offers mobile service, auto glass, pickup and delivery service and handles insurance claims. The company installs Harvey Ind. products including vinyl and wood windows for replacement or new construction, rolling windows, patio doors and awnings. In addition, the company also installs shower/tub enclosures, mirrors, storm and prime doors.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CGW, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for CGW, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CGW, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: May 08, 1998 Business started: 01/01/1979 in ME Business incorporated: 06/18/1996 in ME
Type of Entity

S Corporation

Business Management
Mr. Paul Trudell, President Ms. Jennifer M Trudell , Mananger
Contact Information
Customer Contact: Ms. Jennifer M Trudell , Mananger
Principal: Mr. Paul Trudell, President
Number of Employees

6

Business Category

WINDOWS-INSTALLATION & SALES SHOWER DOORS & ENCLOSURES GLASS-REPLACEMENT & REPAIR GLASS-AUTOMOBILE WINDOWS-REPLACEMENT WINDOWS-REPAIRING Automotive Glass Replacement Shops (NAICS: 811122)

Products & Services

CGW, Inc. sells the following brand(s): Century Bath Works, Harvey Building Products, Therma Tru Prime Doors

CGW, Inc. offers the following product(s): Auto Glass, Commercial Store Fronts, Mirrors, Residential Prime Entry Doors, Shower & Tub Enclosures, Storm Doors, Storm Windows, Vinyl Windows, Wood Windows

Method(s) of Payment
Cash
Check
Visa
MasterCard
Discover
American Express
Alternate Business Names
Coastal Glass & Window
Industry Tips
27 Questions For Home Owners Read Before You Sign Windows
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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