BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Krack Media

Additional Locations

Phone: (888) 234-0113 Fax: (888) 234-0113 View Additional Phone Numbers 32 Atlantis Dr, Mechanic Falls, ME 04256 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


As web based marketing professionals we are a complete service for any business. It all begins with your web site itself and ends with new prospects for you. In between are various steps and strategies that can become a living marketing program that can be easily modified, updated, and expanded.
All of these possibilities may not be right for you in totality. But, without question, some or many of these elements are essential for an effective web presence. Our strategy, including meaningful input from you, will determine the process and the order in which we take advantage of these new opportunities.

Web Site Design
Web Site Development
CMS or Content Management System
SEO or Search Engine Optimization
SEM or Search Engine Marketing
Social Media
Mobile Web Sites
Photo Galleries and Slideshows
Domain Name Registration
Web Site Hosting
SSL Certificates and Merchant Accounts

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Krack Media include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Krack Media
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 05, 2004 Business started: 10/01/2001 in VA Business incorporated 01/01/2013 in ME
Type of Entity

S Corporation

Business Management
Mr. Eric Lammers, Owner Mrs. Tracie Lammers, Social Media Manager
Contact Information
Principal: Mr. Eric Lammers, Owner
Principal: Mrs. Tracie Lammers, Social Media Manager
Number of Employees


Business Category


Products & Services

Krack Media sells the following brand(s): WordPress

Krack Media offers the following product(s): eCommerce Development, Email Marketing, Merchant Accounts, Mobile Websites, Online Marketing, Responsive Website, SEO Consultant, Social Media Management, Website Design, Website Development, WordPress Custom Themes, WordPress Websites

Hours of Operation
M: 8:00 AM - 5:30 PM
T: 8:00 AM - 5:30 PM
W: 8:00 AM - 5:30 PM
Th: 8:00 AM - 5:30 PM
F: 8:00 AM - 5:30 PM
S: Closed
Su: Closed
Method(s) of Payment
Money Order
American Express
Refund and Exchange Policy
The business states they are in the business to provide a service. Therefore, it is difficult to provide any sort of refund. If the service provided was not what you expected, then they will make every effort to work out an arrangement that is beneficial to both the customer and business. As in any service industry, the business encourage you to ask as many questions as possible prior to agreeing on terms. That way the business and the customer both end up happy.
Service Area
Alternate Business Names
Krack Media Web Design Krack Media, Inc.
Industry Tips
Computer Software - 5 Tips - Video Domain Name Services Five Steps to Building an E-Commerce Site - Video Five Steps to Building an E-Commerce Site for Your Small Business Helping Customers Find You - Video Internet Marketing Services Read Before You Sign Website Design Services
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.