BBB Business Review
BBB Accredited Business since
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Peak Life, LLC is a nutritional supplement business focusing on health and wellness products.
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A BBB Accredited Business since
BBB has determined that Peak Life, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Peak Life, LLC include:
- Length of time business has been operating
Factors that raised the rating for Peak Life, LLC include:
- Complaint volume filed with BBB for business of this size.
- Response to 174 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||59|
|Total Closed Complaints||174|
Additional Complaint Information
According to BBB files this business has a pattern of complaint concerning Consumers state that they see this company advertise a free sample of their product and they order the free sample. Consumers state that a short time after receiving their free sample their credit cards are charged more money and they are sent a full size shipment of the product. Consumers state that they were never told that by ordering the free sample they are auto enrolled in continuous shipments of the product and when they try to contact the company customer service is difficult to reach and even when requesting cancellation, customer service does not honour that request at the time it is made, resulting in more charges and more product sent to the customer. On 8/14/14.BBB sent a written notice to Stages of beauty LLC identifying the potential pattern of complaint with a request for a business response. The business did not respond to BBB's request as of 10/31/14.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||125|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Daniel Wallace, Co-Founder Mr. James Sietstra, Co-Founder
Related BusinessesForce Factor, LLC Hungry Fish Media, LLC Stages of Beauty, LLC Bona Clara, LLC
Number of Employees
VITAMINS & FOOD SUPPLEMENTS Food (Health) Supplement Stores (NAICS: 446191)
Products & Services
Peak Life, LLC offers the following product(s): FocusWell, Heart First, Puritea, Somnapure
Industry TipsVitamins & Food Supplements
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview