BBB Business Review

This Business is not BBB accredited

Direct Marketing Concepts, Inc.

Additional Locations

Fax: (978) 299-2555 900 Cummings Ctr Ste 142N, Beverly, MA 01915 ! Direct Marketing Concepts, Inc. is Believed to Be Out of Business !


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ITV Direct is a marketing company providing infomercials for clients wishing to sell products. The company produces the infomercial, markets the product, provides call centers for product ordering, ships the product, and provides customer service on the product. Products include vitamins, food supplements, books, and newsletters.

It appears that ITV has launched a program where independent agents can establish home businesses distributing products to people who have responded to ITV infomercials.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Complaint Information

The BBB Serving Southern Colorado maintains a report on this Debt Cures. Please visit to file a complaint against Debt Cures and for information on the business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Direct Marketing Concepts, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 14, 2005 Business started: 01/01/2003 in MA Business incorporated: 01/01/2003 in MA
Type of Entity


Business Management
Mr. Donald W. Barrett, President
Contact Information
Principal: Mr. Donald W. Barrett, President
Related Businesses
Number of Employees


Business Category


Refund and Exchange Policy
The company offers a 30-day money back guarantee which starts upon the delivery of the shipment. If the customer is not satisfied with the purchase, they should contact the Customer Service Department. Customers must have a Return Authorization Number and return the unused portion of the purchase within 10 days of issuance to receive a refund of the product price, less shipping and handling.
Alternate Business Names
ITV Direct Media ITV Direct, Inc. ITV Global ITV North ITV Ventures Natural Cures Shop America Today's Health
Industry Tips
Buying by Mail Mail Order and Catalog Shopping Shopping by Phone or Mail Vitamins & Food Supplements
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

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Professional AffiliationsX

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Industry Tips


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According to information in BBB files, it appears that this business is no longer in business.

Mail sent to the business on 06/01/2013 was returned by the U.S. Postal Service as Undeliverable as Addressed.