Business ProfileforNorth Kingstown Animal Hospital

My family has brought ************, to n.k. animal hosp. for 40+ years, starting in the late 70's when we had our pony. I had brought 1 of our dogs there 10 years ago. No problems. I now have a smaller dog that needs puppy shots. I thought I'd go to our long term vet, even though it's been a while. My significant other is experiencing medical problems & has been in & out of the hosp. since late Dec. and will be coming home again, on hospice care. :-( I had an appointment for my small dog, on the day SO, went into the hosp. So missed the appnt.I had to call to reschedule & to my surprise, was informed I'd have to pay a missed appointment fee. O.k. "surprised", but no prob. I then asked a family member to take puppy to the next appnt. They also had their own medical issues & appnt the same day, but agreed. The family member said they were there, bit a bit late, as they're appnt was a little longer than expected. When they got to n.k. animal hosp. They refused to do the puppy ************* but took the ***** sample to test. Then asked for a 68$ appointment reservation fee (?) for the next appnt. That's not including the charges for the missed ******************* test. I and my family have never had these type of issues, with them before. You would think they would be more understanding of my situation, considering the fact, my SO is approaching the end of life. I'm starting to reconsider my decision, to use n.k. animal hosp as my vet, for my puppy. Don't get me wrong... They are an excellent veterinarian hosp. That's why I wanted to go back to them. But it just seems like they are starting to think of them selves, as a people doctor & adding fees, that you would find at a specialist doctor & not very understanding of your situation. I'll go a few more times & if I am still experiencing this added fee situation, then I'll have to rethink my decision of using them for my veterinary needs & update my review, as seems appropriate.