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Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

Johnson Veterinary Hospital, P.C.

Phone: (978) 794-0022 Fax: (978) 794-4356 160 Winthrop Avenue, Lawrence, MA 01843 http://johnsonvethospital.com

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Description

Johnson Veterinary Hospital, P.C. is a full service veterinary hospital that offers pet care, ranging from preventative medicine to emergency surgical care. They provide state of the art, medical treatment and the latest digital techniques.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Johnson Veterinary Hospital, P.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Johnson Veterinary Hospital, P.C. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Johnson Veterinary Hospital, P.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: March 13, 2012 Business started: 02/28/1995 in MA Business started locally: 02/28/1995 Business incorporated: 03/16/1999 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The license number is 2498.

Type of Entity

Corporation

Business Management
Dr. Michael Johnson, Owner
Contact Information
Principal: Dr. Michael Johnson, Owner
Number of Employees

8

Business Category

VETERINARIANS VETERINARY EMERGENCY ANIMAL HOSPITALS ANIMAL HEALTH PRODUCTS Veterinary Services (NAICS: 541940)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 5:00 PM
24 Hour Emergency Service available.
Method(s) of Payment
Cash
Check
Visa
MasterCard
American Express
Refund and Exchange Policy
All online sales are processed by our credit card processor,VIRTUAL CLINICS.net.  If you are not satisfied with your purchase, you may contact VIRTUAL CLINICS at:VIRTUAL CLINICSTelephone: (310) 734-6517E-mail: Accounting@VirtualClinics.net If you are unhappy with the product you ordered, VIRTUAL CLINICS will issue you a full refund (less shipping & handling charges).  Should you receive the wrong product(s), contact VIRTUAL CLINICS and they will issue you a return authorization to either exchange the product(s) or to receive a full refund.  Your credit card statement for purchases made from this website will say "Virtual Clinics".
Industry Tips
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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