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BBB Accredited Business since

Johnson Veterinary Hospital, P.C.

Phone: (978) 794-0022 Fax: (978) 794-4356 160 Winthrop Avenue, Lawrence, MA 01843

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Johnson Veterinary Hospital, P.C. is a full service veterinary hospital that offers pet care, ranging from preventative medicine to emergency surgical care. They provide state of the art, medical treatment and the latest digital techniques.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Johnson Veterinary Hospital, P.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Johnson Veterinary Hospital, P.C. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Johnson Veterinary Hospital, P.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 13, 2012 Business started: 02/28/1995 in MA Business started locally: 02/28/1995 Business incorporated 03/16/1999 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The number is 2498.

Type of Entity


Business Management
Dr. Michael Johnson, Owner
Contact Information
Principal: Dr. Michael Johnson, Owner
Number of Employees


Business Category


Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 5:00 PM
24 Hour Emergency Service available.
Method(s) of Payment
American Express
Refund and Exchange Policy
All online sales are processed by our credit card processor,VIRTUAL  If you are not satisfied with your purchase, you may contact VIRTUAL CLINICS at:VIRTUAL CLINICSTelephone: (310) 734-6517E-mail: If you are unhappy with the product you ordered, VIRTUAL CLINICS will issue you a full refund (less shipping & handling charges).  Should you receive the wrong product(s), contact VIRTUAL CLINICS and they will issue you a return authorization to either exchange the product(s) or to receive a full refund.  Your credit card statement for purchases made from this website will say "Virtual Clinics".
Industry Tips
Finding a Reliable Veterinarian
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.