BBB Business Review
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BBB Accredited Business since
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Franklin Veterinary Clinic specializes in the the well being of animals. The Franklin Clinic cares for dogs, cats, rabbits, birds, and exotic pets. Dr. Daniel Castillo specializes in surgery and surgical procedures, x-rays, ultrasound, orthopedic surgery, drug and prescription programs, animal health diets, specialized foods, and dental care.
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A BBB Accredited Business since
BBB has determined that Franklin Veterinary Clinic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Franklin Veterinary Clinic include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The number is 4087.
Type of Entity
Business ManagementMr. Daniel E Castillo, Owner
Number of Employees
VETERINARIANS ANIMAL REGISTRATION & IDENTIFICATION ANIMAL HEALTH PRODUCTS ANIMAL HOSPITALS VETERINARY EMERGENCY Veterinary Services (NAICS: 541940)
Products & Services
Franklin Veterinary Clinic offers the following product(s): Animal Food, Animal Hygiene Shampoos, Flea & Tick Products, Leads & Leashes
Hours of Operation
|M||:||8:00 AM - 8:00 PM|
|T||:||8:00 AM - 8:00 PM|
|W||:||8:00 AM - 8:00 PM|
|Th||:||8:00 AM - 8:00 PM|
|F||:||8:00 AM - 5:00 PM|
|S||:||8:00 AM - 12:00 PM|
|24 hour Emergency Service|
Method(s) of PaymentCare Credit