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Find a Location

East Boston Animal Hospital has 1 locations, listed below.

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    Business ProfileforEast Boston Animal Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    East Boston Animal Hospital is the headquarters for Revere Animal Clinic and South Boston Animal Clinic. All three clinics provide veterinary medicine and surgical services. The company was established in 1981 and incorporated in Massachusetts in 1987. They employ 8 people. Dr. James R. Sawyers, DVM is the Owner and the President. Dr. Phillip Pave and Dr. Vipuli Kulasekara are Doctors. Any questions or problems may be directed to the attention of Ms. Maria Menga, the Office Manager. Revere Animal Hospital is located at 317 Broadway, Revere, MA and can be reached by phone: 289-8110. South Boston Animal Clinic 643 East Broadway, and can be reaced by phone: 269-0610.

    Business Details

    Location of This Business
    1007 Saratoga St, East Boston, MA 02128-1238
    BBB File Opened:
    1/1/1981
    Years in Business:
    43
    Business Started:
    1/1/1981
    Number of Employees:
    8
    Alternate Business Name
    • Boston Veterinary Associates, Inc.
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 4:00 PM
    W:
    2:00 PM - 7:00 PM
    Th:
    10:00 AM - 4:00 PM
    F:
    1:00 PM - 5:00 PM
    Sa:
    10:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Dr. James R. Sawyers, President
    Contact Information

    Principal

    • Dr. James R. Sawyers, President
    Additional Contact Information

    Fax Numbers

    • (617) 567-0110
      Other Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    My dog was seen for a routine neuter surgery; he was sent home with a cone on his head that was too small and was able to access his wound. I brought him back to East Boston Animal Hospital immediately, I was told I would not be charged anything for this appointment (confirmed on the phone before I arrived, and confirmed with **************** in the exam room.) When I went to check out, they were charging me; I asked to speak to ****************, and he came out and insisted I pay more money (I had already paid $775.00.) When I reminded **************** that he insisted I would not pay any additional money for their mistake, he then verbally threatened me at the check out counter that he will call the police on me if I do not give my credit card (in front of other patrons.) I was charged on a credit card that I had on file without signature and without my consent.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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