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BBB Accredited Business since

VacMotion, Inc.

Phone: (866) 554-2877 208 S. Meadow Road, Plymouth, MA 02360 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


VacMotion, Inc. specializes in vacuum equipment and systems.  The business products include but are not limited to suction cups, vacuum components, vacuum filters, in-line strainers and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that VacMotion, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for VacMotion, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on VacMotion, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 02, 2014 Business started: 10/31/2006 in MA Business incorporated 10/31/2006 in MA
Type of Entity


Business Management
Mr. Peter Phillips, President
Contact Information
Principal: Mr. Peter Phillips, President
Number of Employees


Business Category

VACUUM EQUIPMENT & SYSTEMS Other Personal and Household Goods Repair and Maintenance (NAICS: 811490)

Refund and Exchange Policy
The business states all returns must be received within 30 days of purchase date to be considered for a refund. If received within 30 days of purchase date, VacMotion will provide a full refund for products that are defective or products that have manufacturing errors. For obvious reasons, customer errors cannot be refunded. All returns must be handled through our website. Please e-mail us through the website so we can provide the customer service necessary to fulfill your request. We will have a customer service representative contact you immediately. You will be directed from that point on.
Service Area
VacMotion, Inc. provides their services in MASSACHUSETTS.
Industry Tips
Choosing a Vacuum Cleaner

Customer Review Rating plus BBB Rating Summary

VacMotion, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.