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            Business ProfileEVacuumStore.com

            Vacuum Equipment

            Additional business information

            See all additional business information

            Contact Information

            86A Morse St

            Norwood, MA 02062

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            Email this Business
            (866) 972-8227

            Customer Reviews

            1.45/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            Evacuumstore sells vacuum cleaners and central vacuum systems as well as parts and accessories for vacuum cleaners including but, not limited to bags, filters, belts, hoses and other parts. This company also provides cleaning and janitorial products.

            Products & Services

            Vacuum Cleaners, Central Vacuums, Air Purifiers, Vacuum Cleaner Parts, Vacuum Bags, Vacuum Filters

            Business Details

            Location of This Business
            86A Morse St, Norwood, MA 02062
            Email this Business
            BBB File Opened:
            5/18/2010
            Years in Business:
            16
            Business Started:
            1/2/2008
            Business Incorporated:
            1/29/2008
            Type of Entity:
            Corporation
            Number of Employees:
            38
            Alternate Business Name
            • E Vacuum Store
            Business Management
            • Mr. Dave Diperri, Manager
            Contact Information

            Principal

            • Mr. Dave Diperri, Manager

            Customer Contact

            • Mr. Dave Diperri, Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            11/21/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            11/10/2023 Ordered part number 45789-S Electrolux Marquise for model **** Metal Hose with Swivel $59.00, part number PPN-1 ************************* Nozzle Assembly for model **** $197.99 and part number ***** Electrolux Marquise model **** Floor Brush $43.99. Total Price of $ ******* with tax.Problem is part number 45789-S Electrolux Marquise Metal Hose with Swivel will not stay in and lock into part number PPN-1 ************************* Nozzle Assembly. I used my old Electrolux Marquise Metal Hose with ****** and the hose locks in with the new PPN-1 ************************* Nozzle Assembly. Been in contact with company several times and today they basically told me to pound sand.
            Read More
            Read 15 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Robert H

            02/14/2024

            Terrible company to deal with. I ordered a vacuum part on 1/22/2024 for $293.62 which I really needed. I was told that it would be shipped within 4 days and I would receive an email when it shipped. Two weeks later on February 5, they had charged my account for the money but I still had not heard anything, so I called them. They said my part would ship by the end of the week on February 9. On February 14, I called again and told them that I wanted to cancel my order and I wanted a refund. I asked for an email confirming my cancelation so that I could order from another company. They refused to send me an email and told me I had to wait for accounting to make the refund of my money in a couple of days and then they would send me an email. When I asked why they couldn't send me a confirmation of my cancelation so that I could order from another company today, they hung up on me.
            Read 10 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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