BBB Business Review
This Business is not BBB accredited
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Flipkey is a majority owned by TripAdvisor, LLC and powers the vacation rental experience on TripAdvisor with more than 145,000 rentals around the world and features a large collection of authentic guest reviews and photos in the industry.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for FlipKey include:
- 33 complaints filed against business
- 4 complaints filed against business that were not resolved
- Advertising issue(s) found by BBB
Factors that raised the rating for FlipKey include:
- Response to 33 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||33|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||13|
Type of Entity
Business ManagementMs. Lindsey K Manning, Client Services Specialist
Number of Employees