Find us on Google+

BBB Business Review

Text Sizesmallmediumlarge

BBB Accredited Business since

Super Steamers Carpet Care, Inc.

Additional Locations

Phone: (781) 286-4245 867 Boylston St Fl 5, Boston, MA 02116 http://www.supersteamerscarpetcare.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Super Steamers Carpet Care, Inc. is a carpet & upholstery cleaning and maintenance service. The company also provides tile & grout cleaning and maintenance.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Super Steamers Carpet Care, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Super Steamers Carpet Care, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Super Steamers Carpet Care, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 01, 2008 Business started: 10/01/2004 in MA Business incorporated: 05/11/2005 in MA
Type of Entity

Corporation

Business Management
Mr. Marcos Goncalves, President
Contact Information
Principal: Mr. Marcos Goncalves, President
Number of Employees

1

Business Category

UPHOLSTERY & CARPET CLEANING ORIENTAL RUGS UPHOLSTERY CLEANERS-RESIDENTIAL UPHOLSTERY CLEANERS-RESIDENTIAL & COMMERCIAL UPHOLSTERY CLEANERS-COMMERCIAL UPHOLSTERY AND RUG CLEANING TILE & GROUT-CLEANING & RESTORATION STEAM CLEANING EQUIPMENT CARPET & RUG CLEANERS-RESIDENTIAL & COMMERCIAL Carpet and Upholstery Cleaning Services (NAICS: 561740)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 9:00 AM - 3:00 PM
Su: Closed
Method(s) of Payment
American Express
Cash
Check
Discover
MasterCard
Visa
Refund and Exchange Policy
30 day 100% money back guarantee
Service Area
Super Steamers Carpet Care, Inc. provides their services in ABINGTON, ACCORD, ACTON, ACUSHNET, ALLSTON, AMESBURY, ANDOVER, AQUINNAH, ARLINGTON, ARLINGTON HEIGHTS, ARLINGTON HTS, ASHLAND, ASSONET, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, AUBURNDALE, AVON, BABSON PARK, BARNSTABLE, BASS RIVER, BEDFORD, BELLINGHAM, BELMONT, BERKLEY, BEVERLY, BILLERICA, BOSTON, BOSTON CLG, BOSTON COLLEGE, BOURNE, BOXBORO, BOXBOROUGH, BOXFORD, BRADFORD, BRAINTREE, BRANT ROCK, BREWSTER, BRIDGEWATER, BRIGHTON, BROCKTON, BROOKLINE, BROOKLINE VILLAGE, BROOKLINE VLG, BRYANTVILLE, BURLINGTON, BUZZARDS BAY, BYFIELD, CAMBRIDGE, CANTON, CARLISLE, CARVER, CATAUMET, CENTERVILLE, CHARLESTOWN, CHARTLEY, CHATHAM, CHELMSFORD, CHELSEA, CHESTNUT HILL, CHILMARK, COHASSET, CONCORD, COTUIT, CUMMAQUID, CUTTYHUNK, DANVERS, DARTMOUTH, DEDHAM, DENNIS, DENNIS PORT, DENNISPORT, DIGHTON, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, DOVER, DRACUT, DUNSTABLE, DUXBURY, E ARLINGTON, E BRIDGEWATER, E BRIDGEWTR, E CAMBRIDGE, E FALMOUTH, E HARWICH, E SANDWICH, E WAREHAM, E WATERTOWN, EA FALMOUTH, EAST ARLINGTON, EAST BOSTON, EAST BRIDGEWATER, EAST CAMBRIDGE, EAST DENNIS, EAST FALMOUTH, EAST FREETOWN, EAST HARWICH, EAST LYNN, EAST MANSFIELD, EAST ORLEANS, EAST SANDWICH, EAST TAUNTON, EAST WALPOLE, EAST WAREHAM, EAST WATERTOWN, EAST WEYMOUTH, EASTHAM, EASTON, EDGARTOWN, ELMWOOD, ESSEX, EVERETT, FAIRHAVEN, FALL RIVER, FALMOUTH, FOXBORO, FOXBOROUGH, FRAMINGHAM, FRANKLIN, GAY HEAD, GEORGETOWN, GLOUCESTER, GREEN HARBOR, GREENBUSH, GROVE HALL, GROVELAND, HALIFAX, HAMILTON, HANOVER, HANSCOM AFB, HANSON, HARVARD SQ, HARVARD SQUARE, HARWICH, HARWICH PORT, HATCHVILLE, HATHORNE, HAVERHILL, HINGHAM, HOLBROOK, HOLLISTON, HOPKINTON, HUDSON, HULL, HUMAROCK, HYANNIS, HYANNIS PORT, HYDE PARK, IPSWICH, JAMAICA PLAIN, KATES CORNER, KINGSTON, LAKEVILLE, LAWRENCE, LEXINGTON, LINCOLN, LOWELL, LYNN, LYNNFIELD, MALDEN, MANCHESTER, MANCHESTER BY THE SEA, MANOMET, MANSFIELD, MARBLEHEAD, MARION, MARLBOROUGH, MARSHFIELD, MARSHFIELD HILLS, MARSHFLD HLS, MARSTONS MILLS, MARSTONS MLS, MASHPEE, MATTAPAN, MATTAPOISETT, MAYNARD, MEDFIELD, MEDFORD, MEDWAY, MELROSE, MENEMSHA, MERRIMAC, METHUEN, MIDDLEBORO, MIDDLEBOROUGH, MIDDLETON, MILLIS, MILTON, MILTON VILLAGE, MILTON VLG, MINOT, MISSION HILL, MONPONSETT, MONTGOMERY, MONUMENT BCH, MONUMENT BEACH, N ATTLEBORO, N BILLERICA, N CAMBRIDGE, N CHELMSFORD, N DARTMOUTH, N DIGHTON, N FALMOUTH, N MARSHFIELD, N PEMBROKE, N SCITUATE, N WEYMOUTH, NAHANT, NANTUCKET, NATICK, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NEW BEDFORD, NEW TOWN, NEWBURY, NEWBURYPORT, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NONQUITT, NORFOLK, NORTH ANDOVER, NORTH ATTLEBORO, NORTH BILLERICA, NORTH CAMBRIDGE, NORTH CARVER, NORTH CHATHAM, NORTH CHELMSFORD, NORTH DARTMOUTH, NORTH DIGHTON, NORTH EASTHAM, NORTH EASTON, NORTH FALMOUTH, NORTH MARSHFIELD, NORTH PEMBROKE, NORTH QUINCY, NORTH READING, NORTH SCITUATE, NORTH TRURO, NORTH WALTHAM, NORTH WEYMOUTH, NORTON, NORWELL, NORWOOD, NUTTING LAKE, OAK BLUFFS, OCEAN BLUFF, ONSET, ORLEANS, OSTERVILLE, OTIS ANGB, PEABODY, PEMBROKE, PINEHURST, PLAINVILLE, PLYMOUTH, PLYMPTON, POCASSET, PRIDES CROSSING, PRIDES CRSSNG, PROVINCETOWN, QUINCY, RANDOLPH, RAYNHAM, RAYNHAM CENTER, RAYNHAM CTR, READING, READVILLE, REHOBOTH, REVERE, ROCHESTER, ROCKLAND, ROCKPORT, ROSLINDALE, ROWLEY, ROXBURY, ROXBURY CROSSING, ROXBURY XING, S ATTLEBORO, S CHELMSFORD, S DARTMOUTH, S HAMILTON, S WELLFLEET, S WEYMOUTH, S YARMOUTH, SAGAMORE, SAGAMORE BCH, SAGAMORE BEACH, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SANDWICH, SAUGUS, SCITUATE, SEEKONK, SHARON, SHELDONVILLE, SHERBORN, SIASCONSET, SILVER BEACH, SOMERSET, SOMERVILLE, SOUTH ATTLEBORO, SOUTH BOSTON, SOUTH CARVER, SOUTH CHATHAM, SOUTH DARTMOUTH, SOUTH DENNIS, SOUTH EASTON, SOUTH HAMILTON, SOUTH HARWICH, SOUTH ORLEANS, SOUTH WALPOLE, SOUTH WALTHAM, SOUTH WELLFLEET, SOUTH WEYMOUTH, SOUTH YARMOUTH, SQUANTUM, STONEHAM, STONEHILL COL, STONEHILL COLLEGE, STOUGHTON, STOW, SUDBURY, SWAMPSCOTT, SWANSEA, TAUNTON, TEATICKET, TEWKSBURY, TOPSFIELD, TRURO, TUFTS UNIV, TUFTS UNIVERSITY, TYNGSBORO, UPHAMS CORNER, VILLAGE OF NAGOG WOODS, VINEYARD HAVEN, VINEYARD HVN, VLG NAGOG WDS, W BARNSTBLE, W BRIDGEWATER, W FALMOUTH, W HYANNISPRT, W SOMERVILLE, W YARMOUTH, WABAN, WAKEFIELD, WALPOLE, WALTHAM, WAQUOIT, WARD HILL, WAREHAM, WATERTOWN, WAVERLEY, WAYLAND, WELLESLEY, WELLESLEY HILLS, WELLESLEY HLS, WELLFLEET, WENHAM, WEST BARNSTABLE, WEST BOXFORD, WEST BRIDGEWATER, WEST CHATHAM, WEST CHOP, WEST DENNIS, WEST FALMOUTH, WEST HARWICH, WEST HYANNISPORT, WEST LYNN, WEST MEDFORD, WEST NEWBURY, WEST NEWTON, WEST ROXBURY, WEST SOMERVILLE, WEST TISBURY, WEST WAREHAM, WEST YARMOUTH, WESTFIELD, WESTFORD, WESTON, WESTPORT, WESTPORT POINT, WESTPORT PT, WESTWOOD, WEYMOUTH, WHITE HORSE BEACH, WHITMAN, WHT HORSE BCH, WILMINGTON, WINCHENDON, WINTER HILL, WINTHROP, WOBURN, WOLLASTON, WOODS HOLE, WOODVILLE, WRENTHAM & YARMOUTH PORT, MA.
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.