BBB Business Review
This Business is not BBB accredited
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UniFirst is one of North America's largest workwear and textile service companies, providing managed uniform, protective clothing, and custom corporate image apparel programs to businesses in diverse industries. In addition to outfitting more than 1.5 million workers in clean uniforms each workday, the Company also has a hand in keeping businesses clean, safe, and healthy through custom Facility Service Programs. Serving over 260,000 local business customers via 225-plus service centers throughout the United States, Canada, and Europe, the Company's flexible Rental, Lease, and Purchase Programs are accessible, scalable, and economical.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for UniFirst Corporation include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 19 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Number of Employees
Alternate Business NamesUnifirst
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview