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BBB Accredited Business since

Hansen Auto Body

Phone: (978) 263-6606 Fax: (866) 461-8117 5 Willow St Rear, Acton, MA 01720

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Hansen Auto Body Acton MA specializes in high quality, affordable automobile body shop repair and green environmentally friendly car collision repair and painting services.  Specialize in handling autobody insurance claims collision repairs. Hansen Auto Body is a trusted, family owned and locally operated auto body repair shop serving the Acton-Boxborough & Metrowest Boston area since 1995. Hansen's takes pride in our work and are committed to 100% customer satisfaction, licensed, bonded and insured for your protection. Awarded Angie's List Super Service Award - top 5% of Boston Auto Body Repair Shops.

MA Appraiser License #012359 and MA Registered Autobody Shop #3138.  FREE Estimates. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hansen Auto Body meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hansen Auto Body include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Hansen Auto Body
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 28, 2013 Business started: 06/27/1995 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Insurance
1000 Washington Street Suite 810, Boston MA 02118-2208
Phone Number: (877)-563-4467 or (617) 521-7794 or (617) 521-7490 (TTD/TDD)
Fax Number: 617-753-6830
The number is 012359.

Type of Entity


Business Management
Mr. Dave Hansen, Owner
Contact Information
Principal: Mr. Dave Hansen, Owner
Number of Employees


Business Category


Products & Services

Hansen Auto Body sells the following brand(s): Green Autobody Painting & Repair Services

Hansen Auto Body offers the following product(s): Auto body painting, Auto dent repair, Autobody insurance claims, Autobody repair, Car painting, Collision repair, Environmentally friendly autobody service

Method(s) of Payment
Refund and Exchange Policy
The business states satisfaction guaranteed on all repairs.
Service Area
Hansen Auto Body provides their services in HARVARD & WALTHAM, MA.
Alternate Business Names
Hansen Auto Body Acton
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Finding a Reliable Automobile Repair Shop - 5 Tips - Video

Customer Review Rating plus BBB Rating Summary

Hansen Auto Body has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.