BBB Business Review

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This business is not BBB accredited.

Mike's Professional Tree Service, Inc

Phone: (401) 823-7485 Fax: (401) 822-2880 17 Reservoir Road, Coventry, RI 02816 http://www.mikesprotree.com


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Description

Mike's Professional Tree Service specializes in tree service.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Mike's Professional Tree Service, Inc include:

  • Failure to respond to 2 complaint(s) filed against business

Factors that raised the rating for Mike's Professional Tree Service, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 12
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Mike's Professional Tree Service, Inc
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 11

Additional Information

BBB file opened: March 18, 1998 Business started: 01/01/1982 in RI Business started locally: 01/01/1982 Business incorporated 03/31/1994 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov/
Phone Number: 401-462-8000
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The number is 00013889.

Type of Entity

Corporation

Business Management
Mr. Michael P Baird, President
Contact Information
Principal: Mr. Michael P Baird, President
Number of Employees

3

Business Category

TREE SERVICE ARBORIST STUMP GRINDING FIREWOOD Landscaping Services (NAICS: 561730)

Hours of Operation
M: 8:30 AM - 4:00 PM
T: 8:30 AM - 4:00 PM
W: 8:30 AM - 4:00 PM
Th: 8:30 AM - 4:00 PM
F: 8:30 AM - 4:00 PM
S: Closed
Su: Closed
H: Closed
Industry Tips
Hiring a Landscaper Tree Service Tree Service - 5 Tips - Video

Customer Review Rating plus BBB Rating Summary

Mike's Professional Tree Service, Inc has received 1.6 out of 5 stars based on 11 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.