BBB Business Review
BBB Accredited Business since
Phone: (617) 924-6140 Fax: (617) 321-3133 View Additional Phone Numbers 130 Turner Street, Ste 530, South Waltham, MA 02453
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StudentUniverse empowers students and youth to travel. We deliver exclusive deals and experiences through our website and mobile apps to the fastest growing segment in travel. We offer discounted rates on flights, hotels, tours and more to students and youth. StudentUniverse is on a mission to make global experiences possible. We believe that travel is essential to a modern education and that students return enlightened and inspired.
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A BBB Accredited Business since
BBB has determined that StudentUniverse meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for StudentUniverse include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 43 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||43|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||47|
Type of Entity
Business ManagementMr. Espen Odegard, Owner Mr. Antonio Quiogue, Director of Customer Contact Center
Number of Employees
TRAVEL AGENCIES & BUREAUS HOTELS & MOTELS RESERVATIONS AIRLINE TICKET AGENCIES Travel Agencies (NAICS: 561510)
Method(s) of PaymentCash
Alternate Business NamesStudent Universe
Industry TipsFinding a Travel Agency - 5 Tips - Video Hotels Travel Agencies
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview