BBB Accredited Business since
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Donna Franca Tours specializes in custom designed, hosted, independent, escorted, first class and deluxe travel arrangements. Tours are offered for all of the major Italian cities.
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A BBB Accredited Business since
BBB has determined that Donna Franca Tours meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Donna Franca Tours include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Leo G. Locke, President Ms. Roberta Toner, Accounting
Number of Employees
TRAVEL AGENCIES & BUREAUS TRANSPORTATION CONSULTANTS TOURS-OPERATORS & PROMOTERS CRUISES AIRLINE TICKET AGENCIES Travel Agencies (NAICS: 561510)
Products & Services
Donna Franca Tours offers the following product(s): Airfare, Apartments, Car rental, Culinary experiences, Family vacations, Farmhouse stays, Hotels, Museum reservation, Private car and van services, Private guide services, Quality B+Bs, Rail, Spiritual journeys, Villas, Wine tasting
Method(s) of PaymentAmerican Express
Refund and Exchange PolicyThe business states their refund policy may be viewed under the General Conditions.
Service AreaDonna Franca Tours provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview