BBB Business Review
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BBB Accredited Business since
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Costa Rica Guide, Pacific Trade Winds provides custom vacations emphasizing ecology & nature, adventure & adrenaline, or just relaxing on the beach. The business has experts who specialize in tropical weddings & group travel. The business also researches & publishes the waterproof travel map & online guide to Costa Rica.
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A BBB Accredited Business since
BBB has determined that Costa Rica Guide, Pacific Trade Winds meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Costa Rica Guide, Pacific Trade Winds include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||42|
Type of Entity
Business ManagementMr. Ray Krueger-Koplin, President
Number of Employees
TRAVEL AGENCIES & BUREAUS WEDDING CONSULTANTS MAPS-PUBLISHERS & DISTRIBUTORS Travel Agencies (NAICS: 561510)
Products & Services
Costa Rica Guide, Pacific Trade Winds sells the following brand(s): Toucan Maps, Inc.
Costa Rica Guide, Pacific Trade Winds offers the following product(s): Custom Costa Rica Vacations, Waterproof Travel Map of Costa Rica
Hours of Operation
|M||:||8:00 AM - 7:00 PM|
|T||:||8:00 AM - 7:00 PM|
|W||:||8:00 AM - 7:00 PM|
|Th||:||8:00 AM - 7:00 PM|
|F||:||8:00 AM - 7:00 PM|
|S||:||8:00 AM - 7:00 PM|
|Su||:||8:00 AM - 5:00 PM|
|In Country Support: 24 hours/365 days year Sales: Mon - Sat: 8am - 7pm, Sun: 8am - 5pm|
Refund and Exchange PolicyThe business states that if the consumer is not satisfied with the Waterproof Travel Map of Costa Rica ISBN 0976373343 for any reason, the business will issue a full refund. Refund policies for travel services, lodging, transportation & tours are specified in writing at the time of purchase and vary depending on the product(s).
Service AreaCosta Rica Guide, Pacific Trade Winds provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARSHALL ISLANDS , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , NORTHERN MARIANA ISLANDS , OHIO , OKLAHOMA , OREGON , PALAU , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview