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Find a Location

Adam Travel Services, Inc has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Adam Travel Services, Inc

      7 Marshall St Boston, MA 02108-2404

      BBB Accredited Business
    • Adam Travel Services

      5146 Leesburg Pike Alexandria, VA 22302-1046

    • Adam Travel Services, Inc

      3007 30th Ave Apt 2 Astoria, NY 11102-2124

    • Adam Travel Services, Inc

      2793 Clairmont Rd NE Ste 204B Atlanta, GA 30329-2700

    • Adam Travel Services, Inc

      4801 E Independence Blvd Ste 904 Charlotte, NC 28212-5408

    Business ProfileforAdam Travel Services, Inc

    Travel Agency
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/10/2022

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Adam Travel Agency specializes in domestic and international travel agency services for both retail and wholesale travelers. Their services including reserving airline tickets and tour programs.

    Business Details

    This is a multi-location business.

    Find a Location

    Adam Travel Services, Inc has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Adam Travel Services, Inc

        7 Marshall St Boston, MA 02108-2404

        BBB Accredited Business
      • Adam Travel Services

        5146 Leesburg Pike Alexandria, VA 22302-1046

      • Adam Travel Services, Inc

        3007 30th Ave Apt 2 Astoria, NY 11102-2124

      • Adam Travel Services, Inc

        2793 Clairmont Rd NE Ste 204B Atlanta, GA 30329-2700

      • Adam Travel Services, Inc

        4801 E Independence Blvd Ste 904 Charlotte, NC 28212-5408

      Location of This Business
      7 Marshall St, Boston, MA 02108-2404
      BBB File Opened:
      12/28/1995
      Years in Business:
      40
      Business Started:
      1/1/1984
      Business Incorporated:
      11/27/1996
      Accredited Since:
      8/10/2022
      Licensing Information:
      • Airlines Reporting Corporation (ARC): # 22719174
      Type of Entity:
      Corporation
      Number of Employees:
      9
      Alternate Business Name
      • Adam Travel Agency
      Business Management
      • Mr. Muhammad Khalil, Vice President
      • Dr. Abdo Ibrahim, President/CEO
      • Ms. Rasha Boura, Customer Service Representative
      Contact Information

      Principal

      • Mr. Muhammad Khalil, Vice President
      • Ms. Rasha Boura, Customer Service Representative

      Customer Contact

      • Mr. Muhammad Khalil, Vice President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/28/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      This travel agency has used my identity to fraudulently purchase a one way trip from ************* *** to ********************** flight date 1.05.2024 . I received a confirmation via email of the flight from American Airlines 8.27.2023. I got the information from the airline (American Airlines ) about who purchased this ticket fraudulently with my information- name - including full middle name- current address- and Correct Date of Birth. I reached out to the business but would not respond to me on the phone. I called the airline and canceled the trip. This trip was then booked again for 6.24.2024. I was able to cancel online at American Airlines website. Now the trip has been booked again for 6.24.2023. The airline will not let me cancel again- says I have to go through the travel agency. I have paid nothing - but my personal information is being used fraudulently. If someone were to board this plane on this trip, it would appear that *** left the country on a one-way to ********* on june 24,2024. Further confusing is why would they want the email confirms to be sent to my email address? This alerts me to the entire scam. The American Airlines confirm number is : XLXXKI
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Waseem A.

      1 star

      02/02/2023

      What a waste of time and horrible costumer service.I contacted them a month ago to reserve a spot for me Umrah package. I had one simple question for them to answer. Can my package be arranged from *** rather than ***? It took me multiple calls and whatsapp messages for them to respond and *** then they could not answer my inquiry.In the end, they told me that all the spots for those dates are taken and they cannot book me for that package. At my job, we have to give 2 month notice to approve time off. Now I have time off but cant go. Thanks for such a wonderful service. I'm actually glad that I'm not relying on them to take care of me for oversees trip.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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