BBB Business Review

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This business is not BBB accredited.


Phone: (800) 955-4097 View Additional Phone Numbers 11 Pearl St  Ste 103, Essex Jct, VT 05452 View Additional Email Addresses

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TurnerToys is an online retail store that sells juvenile furniture, play kitchens, bicycles, tricycles, pedal cars, model airplanes, kites, blocks, and other toys.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TurnerToys
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 23, 2007 Business started: 04/01/2007 in VT Business incorporated 07/15/2011 in VT
Type of Entity


Contact Information
Customer Contact: Mr. Peter B Sloan, President
Number of Employees


Business Category


Products & Services

TurnerToys sells the following brand(s): American Retro, Beka, Berg, Guidecraft, Guillows, Gunther, Haba, HQ Kites, Kettler, Lindenwood, Little Colorado, Maple Landmark, Megatech, Midwest Products, Mountain Boy, Pamela Drake, Ravensburger, Real Good Toys, RoyToy, Schylling , Slinky, Small World, Spintastics, Tedco, Uncle Goose, Whittle Shortline Railroad, Woodkins, Yomega

TurnerToys offers the following product(s): Alphabet Blocks, Architectural Block Sets, Balance Bikes, Balsa Airplanes, Balsa Gliders, Balsa Wood, Bicycles, Children's Furniture, Dollhouse Furniture, Dollhouses, Easels, Growth Charts, Gyroscopes, Kettcars, Kites, Model Airplane Kits, Model Building supplies, My Very Own Rattle, Ornithopters, Pedal Cars, Pedal Go Carts, Play Kitchens, Puzzles, Radio Control Airplanes, Riding Toys, Rocking toys, Sleds, Teething Toys, Tops, Tricycles, Wagons, Wooden Log Cabin Sets, Wooden Toy Blocks, Wooden Toy Trains and Track Sets, Woodkins Dress-up dolls, Yo-yos

Method(s) of Payment
American Express
Pay Pal
Money Order
Refund and Exchange Policy

Alternate Business Names
Industry Tips
Buying Furniture Finding a Reliable Furniture Store - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.