BBB Business Review

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This business is not BBB accredited.

Gondola di Venezia, LLC

Phone: (617) 876-2800 33 Pleasant Park Rd Unit 2, Winthrop, MA 02152 http://www.bostongondolas.com


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Description

Gondola di Venezia recreates the authentic splendor and romance of the endangered Venetian Boat known as the gondola on the Charles River in the heart of Boston and Cambridge, MA. Their goal is to have fun while sharing their passion for gondolas.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gondola di Venezia, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gondola di Venezia, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 04, 2007 Business started: 02/01/2000 in MA Business incorporated 12/28/2000 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Megan Sliger, Owner
Contact Information
Principal: Ms. Megan Sliger, Owner
Number of Employees

1

Business Category

TOURS-OPERATORS & PROMOTERS SPECIAL EVENT COORDINATORS SIGHTSEEING TOURS MUSICIANS GIFT CERTIFICATES Tour Operators (NAICS: 561520)

Hours of Operation
M: Closed
T: Closed
W: Closed
Th: Closed
F: 2:00 PM - 11:00 PM
S: 2:00 PM - 11:00 PM
Su: 2:00 PM - 11:00 PM
Method(s) of Payment
Visa
Mastercard
American Express
Refund and Exchange Policy
The business states that their refund policy is as follows: Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event.
Alternate Business Names
Boston Gondolas
Industry Tips
Planning a Tour Vacation Tours - Operators & Promoters Travel Agencies
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.