BBB Business Review
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BBB Accredited Business since
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Discount Tire Zone is an online retailer of new tires for cars, trucks and SUVs. The company sells the following brands of tires: Nitto, Delinte, Nankang, Atturo, Ohtsu, Trazano, Nexen, Ohtsu, Cooper and more.
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A BBB Accredited Business since
BBB has determined that Discount Tire Zone meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Discount Tire Zone include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Kevin J. Courtemanche, President
Number of Employees
TIRE DEALERS ONLINE & INTERNET SHOPPING AUTOMOBILE PARTS & SUPPLIES-NEW Tire Dealers (NAICS: 441320)
Products & Services
Discount Tire Zone sells the following brand(s): Accelera Tires, Atturo Tires, Bridgestone Tires, Continental Tires, Cooper Tires, Delinte Tires, Falken Tires, Firestone Tires, Fuzion Tires, GBC Tires, General Tires, Haida Tires, Hankook Tires, Kumho Tires, Michelin Tires, Mickey Thompson Tires, Nankang Tires, Nexen Tires, Nitto Tires, Ohtsu Tires, Sumitomo Tires, Trazano Tires, Vogue Tires
Discount Tire Zone offers the following product(s): ATV Tires, Competition Tires, High Performance Tires, Light Truck Tires, Mud Tires, Off Road Tires, Passenger Tires, Winter Tires
Method(s) of PaymentVisa
Refund and Exchange PolicyThe business states Discount Tire Zone will accept returns of unused merchandise within 30 days from the date of purchase. If you are returning merchandise, please submit a CONTACT FORM to obtain a Return Merchandise Authorization (RMA). We will not accept product returns without an RMA. We will NOT under any circumstances accept returns of used products (tires which have been mounted). For all returns (unless the product is defective, or the order is incorrect due to an error on the part of Discount Tire Zone) the purchaser will pay all postage and shipping. In addition, all returned items are subject to a restocking fee in the amount of 10% of the original purchase price (effective 3/9/2008).
When submitting a contact form to obtain an RMA, please include the following information:
Daytime phone number
Valid email address
Date order placed
Product names and quantities being returned
Reason for return
NOTE: Special order items are not eligible for return unless defective.