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BBB Accredited Business since

CJ's Tire & Auto Service

Phone: (401) 848-8473 112 Connell Highway, Newport, RI 02840 http://www.cjstireservice.com



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Description

CJ's uses ASE Certified Master Automotive Technicians and provides the following services:  Mitchell 1 Data System Automotive Diagnostic and Repair Database, Driveability & Computerized Diagnostics, Maintenance & Full Service Electronic Tune-ups, Complete Electrical Diagnostics & Repair, Fuel Injection Systems, Charging and Ignition Systems, Cooling Systems - Radiators - Water Pumps, Battery Load Testing - Starter, Alternator, Generator, Computerized Wheel Balancing, Front End Repairs, Engine Repairs, Tires - Featuring Michelin and B. F. Goodrich, Expert Brake Service, Factory-Scheduled Maintenance Services, Towing, Exhaust Systems, Mufflers & Pipes, Fleet Services, RI State Inspections, Truck Inspection and Transmission Service 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that CJ's Tire & Auto Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CJ's Tire & Auto Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CJ's Tire & Auto Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 04, 2013 Business started: 01/01/2012 in RI Business started locally: 01/01/2012
Type of Entity

Sole Proprietorship

Business Management
Mr. Carl Russell, Owner
Contact Information
Principal: Mr. Carl Russell, Owner
Number of Employees

2

Business Category

TIRE DEALERS AUTO - FLEET SERVICE TRANSMISSIONS-TRUCK, TRACTOR, ETC TRANSMISSIONS-AUTOMOBILE TOWING-AUTOMOTIVE TIRES - COMMERCIAL SALES & SERVICE STARTERS-ENGINE MUFFLERS & EXHAUST SYSTEMS-ENGINE FLEET TRUCK SERVICES ENGINES - FUEL INJECTION SERVICE & PARTS BRAKE SERVICE BRAKE FLUIDS BATTERY SUPPLIES AUTOMOBILE TUNE UPS AUTOMOBILE INSPECTION STATIONS AUTOMOBILE ELECTRIC SERVICE AUTOMOBILE DIAGNOSTIC SERVICE AUTO REPAIR - TUNE-UP ALTERNATORS & GENERATORS - AUTO REPAIR Tire Dealers (NAICS: 441320)

Products & Services

CJ's Tire & Auto Service sells the following brand(s): Goodyear, Hankook, Michelin, Nexen, Uniroyal, BF Goodrich

CJ's Tire & Auto Service offers the following product(s): BG Coolant, BG Power Steering Fluid, BG Transmission Fluid, Tires

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 12:00 PM
Su: Closed
Method(s) of Payment
Cash
MasterCard
Visa
Discover
American Express
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.