BBB Business Review
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BBB Accredited Business since
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Ace Ticket buys and sells tickets for sporting events, concerts, and theatre events. The company was established in Massachusetts in 1990. The company employs 16 people. Mr. James Holzman is the President of the company. Any questions or problems may be directed to the attention of Mr. Holzman.
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A BBB Accredited Business since
BBB has determined that Ace Ticket meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Ace Ticket include:
- 6 complaints filed against business
Factors that raised the rating for Ace Ticket include:
- Length of time business has been operating.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Adam R Clark, Director of Operations Mr. James Holzman, President Mr. Michael Last, Exec
Number of Employees
TICKET SALES-ENTERTAINMENT & SPORTS THEATRE & SPORTS TICKET SERVICE Promoters of Performing Arts, Sports, and Similar Events with Facilities (NAICS: 711310)
Products & Services
Ace Ticket offers the following product(s): Event tickets
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
Method(s) of PaymentVisa
Refund and Exchange PolicyThis Business States that their refund policy is as follows:
Ace Ticket is proud to offer our customers a 200% money-back guarantee on the validity of any tickets purchased from us. We only obtains tickets from secure and trusted sources. All tickets sold through Ace are genuine tickets.