BBB Business Review
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BBB Accredited Business since
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National Amusements, Inc. operates approximately 440 screens throughout its circuit, a number of which are in the New England area.
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A BBB Accredited Business since
BBB has determined that Showcase Cinemas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Showcase Cinemas include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Steve Horton, Assistant Vice President of Operations Mr. Tony Pungitore, Director of Operations
Number of Employees
THEATRES Promoters of Performing Arts, Sports, and Similar Events with Facilities (NAICS: 711310)
Alternate Business NamesNational Amusements, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview