BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
MetroCast Cablevision provides cable television and high-speed data service as well as web site design service.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that MetroCast Cablevision meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for MetroCast Cablevision include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 10 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||19|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Bill Beitel Sr., Sr Director of Customer Service Mr. Danny Jobe, VP Of Systems Operations Ms. Kimberlee Knopf, Legal Council Mr. Ryan Pearson, EVP and General Counsel Ms. Emily Pollacl, VP & Deputy General Councel Ms. Sheri Sirois, Administrative Assistant Mr. Andrew Walton, VP Of Marketing and Communications Mr. Roy Rudd, Senior Manager of Customer Service
Number of Employees
TELEVISION-CABLE, CATV & SATELLITE INTERNET SERVICE PROVIDER WEB SITE DESIGN SERVICE Cable and Other Subscription Programming (NAICS: 515210)
Hours of Operation
|M||:||12:00 AM - 11:59 PM|
|T||:||12:00 AM - 11:59 PM|
|W||:||12:00 AM - 11:59 PM|
|Th||:||12:00 AM - 11:59 PM|
|F||:||12:00 AM - 11:59 PM|
|S||:||12:00 AM - 11:59 PM|
|Su||:||12:00 AM - 11:59 PM|
Method(s) of Payment
Service AreaMetroCast Cablevision provides their services in MAINE, MARYLAND, NEW HAMPSHIRE, PENNSYLVANIA, VIRGINIA.
Industry TipsDomain Name Services Five Steps to Building an E-Commerce Site - Video Read Before You Sign Television - Cable, CATV, & Satellite Website Design Services
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview