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Description

Union River Telephone is a local and long distance telephone provider. The company also does business as Rivah.net, this company is an internet provider for Maine providing dial up access, DSL service and web hosting.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rivah.net meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Rivah.net include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Rivah.net
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

top
BBB file opened: January 04, 2002 Business started: 02/08/1905 in ME Business incorporated: 02/08/1905 in ME
Type of Entity

Corporation

Contact Information
Customer Contact: Mr. David Pelletier, Executive
Number of Employees

11

Business Category

TELECOMMUNICATIONS SERVICE INTERNET SERVICES TELEPHONE COMPANIES All Other Telecommunications (NAICS: 517919)

Products & Services

Rivah.net offers the following product(s): Ethernet broadband Service, Local Exchange Service

Method(s) of Payment
Cash
Check
Visa
MasterCard
Service Area
Rivah.net provides their services in AMHERST, AURORA, ELLSWORTH, FLETCHERS LANDING TWP, FLETCHERS LDG, GREAT POND, LAMOINE, MACHIAS, MARIAVILLE, MARSHFIELD, NORTHFIELD, OSBORN, OTIS, ROQUE BLUFFS, TRENTON, WALTHAM, WESLEY & WHITNEYVILLE, ME.
Alternate Business Names
Union River Telephone Company
Industry Tips
Domain Name Services Helping Customers Find You - Video Internet Marketing Services Telephone Communication Services
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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