BBB Business Review
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BBB Accredited Business since
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Granite Telecommunications a provider of telecommunications solutions solely for businesses that provides nationwide coverage, Granite Telecommunications says they can customize a businesses request to meet your business’s local, regional and national footprint. Through long-term commercial wholesale contracts, Granite Telecommunications offers dial-tone, infrastructure solutions and high speed broadband services to our customers at significant savings.
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A BBB Accredited Business since
BBB has determined that Granite Telecommunications, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Granite Telecommunications, LLC include:
- 16 complaints filed against business
Factors that raised the rating for Granite Telecommunications, LLC include:
- Length of time business has been operating.
- Response to 16 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Business ManagementMr. Bob Allen, Vice President Mr. Robert T. Hale Jr., President
Number of Employees
TELECOMMUNICATIONS SERVICE INTERNET SERVICES All Other Telecommunications (NAICS: 517919)
Products & Services
Granite Telecommunications, LLC offers the following product(s): Broadband, Telephone Service
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview