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BBB Business Review

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BBB Accredited Business since

Belmont Telecom Inc.

Additional Locations

Phone: (617) 489-5952 Fax: (617) 489-9945 130 Trapelo Rd, Belmont, MA 02478 http://www.belmontel.com/ View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Belmont Telecom Inc./Long Distance Post/OneSimCard.com offers telecommunications services. The company provides the distribution of long distance services and international cell phone services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Belmont Telecom Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Belmont Telecom Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 13 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Reviews are not used in the calculation of the BBB Rating

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Belmont Telecom Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 6

Additional Information

BBB file opened: January 18, 2002 Business started: 01/01/1994 in MA Business incorporated 08/06/2003 in MA
Type of Entity

S Corporation

Business Management
Mr. Alex Filippov, General Manager Mr. Yury Levin, Customer Service Manager Ms. Arina Rudyakova, General Manager
Contact Information
Principal: Mr. Alex Filippov, General Manager
Customer Contact: Mr. Yury Levin, Customer Service Manager
Number of Employees

9

Business Category

TELECOMMUNICATIONS SERVICE All Other Telecommunications (NAICS: 517919)

Products & Services

Belmont Telecom Inc. sells the following brand(s): EuroMama phone cards, GlobalPapa phone cards, Happy Hours Europa international calling cards, Night Owl - Sova Phone Card, OneSimCard, Peanuts Prepaid Long Distance, TeleTzar calling cards, The Good Card Phone Card

Belmont Telecom Inc. offers the following product(s): International Cell Phone or International SIM Card, Prepaid Phone Cards, U.S. Prepaid Cell Phone and/or U.S. SIM Card

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa
MasterCard
American Express
Discover
Alternate Business Names
Long Distance Post OneSimCard.com

Customer Review Rating plus BBB Rating Summary

Belmont Telecom Inc. has received 3.68 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.