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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

Hems Plus the Tailoring Shop

Phone: (978) 957-3111 91 Mill Street Unit 4, Dracut, MA 01826 http://www.hemsplus.com/

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Description

Hems Plus the Tailoring Shop specializes in alterations. The business services include for men, women, children, leather works, bridal parties, proms, 24 hour turn around for funeral services and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hems Plus the Tailoring Shop meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Hems Plus the Tailoring Shop include:

  • Length of time business has been operating

Factors that raised the rating for Hems Plus the Tailoring Shop include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hems Plus the Tailoring Shop
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: July 21, 2010 Business started: 04/01/2010 in MA
Type of Entity

Sole Proprietorship

Business Management
Mrs. Diane M Shaughnessey, Owner
Contact Information
Principal: Mrs. Diane M Shaughnessey, Owner
Number of Employees

1

Business Category

TAILORS ALTERATIONS DRESS TRIMMINGS Sewing, Needlework, and Piece Goods Stores (NAICS: 451130)

Hours of Operation
M: Closed
T: 9:00 AM - 5:30 PM
W: 9:00 AM - 5:30 PM
Th: 9:00 AM - 5:30 PM
F: 9:00 AM - 5:30 PM
S: 9:00 AM - 12:00 PM
Method(s) of Payment
Cash
Visa
MasterCard
Debit card
Refund and Exchange Policy
The business states if unsatisfied, it will service the item again.
Service Area
Hems Plus the Tailoring Shop provides their services in MIDDLESEX County MA.
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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