This Business is not BBB accreditedAdditional Locations
Phone: (978) 664-0100 Fax: (978) 664-8007 250 Main St, North Reading, MA 01864
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Hearthworks Fireplace Center is a supply company that specializes in functional and decorative fireplace and heating equipment. The company was established in 1995 in New Hampshire and incorporated in 1995 in Massachusetts. The company employs 4 people. Mr. Jeff Fellows is the Owner of the company and Mr. Dan Degaetano is the Vice President. Any questions or concerns should be directed to the attention of Mr. Fellows. The company states that installation of their products can be arranged through unaffiliated subcontractors. Also, all sales are final and warrantees are provided through service technicians per the manufacture warranty terms and conditions. Returns are accepted on pipes and other accessories within 7 days from purchase date.
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Hearthworks Fireplace Center include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Hearthworks Fireplace Center include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Tom Fournier, Manager
Number of Employees
STOVES-WOOD, COAL, ETC. FIREPLACES FIREPLACE EQUIPMENT-RETAIL