BBB Business Review

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This business is not BBB accredited.

Eastcoast Fireplace & Stove, Inc.

Phone: (781) 829-4419 Fax: (781) 829-4420 965 Washington St, Hanover, MA 02339 ! Eastcoast Fireplace & Stove, Inc. is Believed to Be Out of Business !


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Description

Eastcoast Fireplace & Stove Inc. offers the retail sale of fireplace equipment and stoves. The company was established and incorporated in 1995 in Massachusetts. There are 4 employees. Mr. Kevin Jacobsen is the Manager of the company and any questions or problems should be directed to his attention. Company policy states that there is a $20.00 feel on all returned checks. An original sales receipt must accompany all returns. Returned merchandise must be in original packaging. Refunds on purchases made with a charge card will be in the form of a charge credit. There is no refund of deposits or return of custom or special ordered products: All sales are final. Payment on returns of purchases made by check will not be refunded for a period of 10 business days. Delivery times are approximate.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Eastcoast Fireplace & Stove, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 18, 2004 Business started: 01/01/1995 in MA Business incorporated 01/01/1995 in MA
Type of Entity

Corporation

Business Management
Mr. Kevin Jacobsen, Manager
Contact Information
Principal: Mr. Kevin Jacobsen, Manager
Number of Employees

4

Business Category

STOVES-WOOD, COAL, ETC. FIREPLACE EQUIPMENT-RETAIL Household Appliance Stores (NAICS: 443141)

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.