BBB Business Review
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BBB Accredited Business since
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BrownHope, LLC; also doing business as Ebmbers, Stoves, and Fireplaces, specializes in the sale of wood stoves, gas stoves and fireplaces, and other various items dealing with the hearth industry. The company also states they sell high end patio furniture and install and services products they sell.
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A BBB Accredited Business since
BBB has determined that BrownHope, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for BrownHope, LLC include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Peggy Brown, Co-Owner Mr. Ernie Stanhope, Co-Owner
Number of Employees
STOVES-WOOD, COAL, ETC. FIREPLACE EQUIPMENT-RETAIL All Other Specialty Trade Contractors (NAICS: 238990)
Products & Services
BrownHope, LLC sells the following brand(s): Atra, Big Green Egg, Jotul, Kozy Heat, Pacific Energy, Regency, RH Peterson, Scan, Summer Classics, Valor
BrownHope, LLC offers the following product(s): Fire Pits, Fireplace Screens, Fireplace tool sets, Gas Fireplaces, Gas Inserts, Gas Log Sets, Gas Stoves, Grills, Outdoor Patio Furniture, Smokers, Wood Fireplaces, Wood Inserts, Wood stoves
Hours of Operation
|M||:||9:00 AM - 5:00 PM|
|T||:||9:00 AM - 5:00 PM|
|W||:||9:00 AM - 5:00 PM|
|Th||:||9:00 AM - 5:00 PM|
|F||:||9:00 AM - 5:00 PM|
|S||:||9:00 AM - 5:00 PM|
Method(s) of PaymentCash
MasterCard, Visa, American Express, Discover