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BBB Accredited Business since

Triathlete Sports, Inc.

Phone: (800) 635-0528 Fax: (207) 990-2044 View Additional Phone Numbers 186 Exchange Street, Bangor, ME 04401 http://www.triathletesports.com


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Description

Triathlete Sports,Inc. carries sporting goods and apparel at their Bangor,Maine store for swimming,biking,running and triathalon, including shoes,gear,compression clothing, iron man,nordic skiing,Tour De France, books,videos and nutrition. They serve customers worldwide through their on-line shopping at the web-site.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Triathlete Sports, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Triathlete Sports, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Triathlete Sports, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 21, 2010 Business started: 01/01/2004 in ME Business incorporated 08/30/2004 in ME
Type of Entity

Corporation

Business Management
Mr. Ronald Lawson, General Manager
Contact Information
Principal: Mr. Ronald Lawson, General Manager
Number of Employees

10

Business Category

SPORTING GOODS-RETAIL SPORTSWEAR-RETAIL INTERNET SHOPPING SPORTING EVENTS-EQUIPMENT & SERVICE Sporting Goods Stores (NAICS: 451110)

Products & Services

Triathlete Sports, Inc. sells the following brand(s): 2XU, Blue Seventy, Craft, GU, Louis Garneau, Orca, Polar, PowerBar, Quintana Roo, Speedo, TYR

Triathlete Sports, Inc. offers the following product(s): Bike Clothing, Bike Components, Run Clothing, Run Gear, Swim Clothing, Swim Gear, Triathlon Clothing

Method(s) of Payment
Visa
MasterCard
American Express
Discover
Google Checkout
PayPal
Refund and Exchange Policy
Your satisfaction is our number one priority. For this reason Triathlete Sports has a 30-day return/exchange policy on most items. The following is a list of points that apply to all returns:

All items must be returned in unused condition with all packaging material and tags. Items that are returned in used condition will be returned at the customers expense. Please call us at
1-800-635-0528 if your product has a manufacturer defect for instructions on fixing the problem. Shoes may not be worn outside. Shoes that have been worn outside will not be accepted for return nor exchange.

Wetsuits may not be worn in the water and must have all tags and original packaging in order to be returned.

Returns will not be accepted after 30 days of the purchase date.

Shipping charges are not refundable.

The business states Nutritional, Food, and Supplement products may not be returned.
Under garments such as briefs, boxers, undershorts, underpants may not be returned for size exchange or refunds. Due to hygienic reasons we cannot restock these items.
SwimP3 Players, DVD's, VHS videos and audio CDs, may only be returned unopened. If defective, they may only be exchanged for the same title.
All items being sent out on an exchange to addresses within the continental United States will be sent via UPS Ground unless prior arrangements have been made.

Shipping fees on exchange items being sent to addresses outside of the continental United States are the responsibility of the customer. Please include your credit card information if you are exchanging from outside this area. Wheels, Bikes and Bike Shipping Containers will have a 10% restocking fee applied, if returned.

There will be no returns or exchanges allowed on Clearance Items. Clearance Items are clearly labeled in red at the top of the particular product page.

There will be no exchanges made on special ordered items. If an item that we do not normally carry is  ordered from the manufacturer, that item cannot be returned to us.

Occasionally we will offer a free promotional item with the purchase of another item. If the item that was paid for as part of the promotion is returned for a refund or exchange without the free promotional item, the actual retail cost of the promotional item will be deducted from  the amount of the refund.
Service Area
Triathlete Sports, Inc. provides their services in BANGOR, GLENBURN, HERMON & VEAZIE, ME.
Industry Tips
Online Shopping
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.