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New England Clean Energy, LLC. designs, engineers, and installs solar electric systems, solar attic fans, and battery back-up systems for homes and businesses in Central MA, Southern NH, and all of RI.
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A BBB Accredited Business since
BBB has determined that New England Clean Energy LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for New England Clean Energy LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Board of State Examiners of Electricians
1000 Washington Street, Suite 710, Boston MA 02118-2130
Phone Number: 617-727-9931
Fax Number: 617-727-9932
The number is 21000.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Susan Boucher, Marketing / Sales Manager Mr. Mark Durrenberger, President Mr. Jonathan Williams, Vice President Installation & Services
Number of Employees
SOLAR ENERGY SYSTEM DESIGN & INSTALLATION ELECTRIC CONTRACTORS-RESIDENTIAL & COMMERCIAL SOLAR ENERGY EQUIPMENT & SYSTEMS-SERVICE & REPAIR BATTERY SUPPLIES FANS - ATTIC ELECTRIC CONTRACTORS-COMMERCIAL ELECTRIC CONTRACTORS-RESIDENTIAL Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
Products & Services
New England Clean Energy LLC sells the following brand(s): Canadian Solar, SolarEdge, SunPower
New England Clean Energy LLC offers the following product(s): Solar attic fans, Solar electric systems, Solar hot water systems, Solar installation service, Solar panels, Solar repair and services
Method(s) of PaymentCash
Refund and Exchange PolicyThe Business States: Solar electric systems are not "returnable" but all our work is backed up by extensive, industry-leading warranties, including 20 year warranties on our workmanship and your system's performance.
Service AreaNew England Clean Energy LLC provides their services in MASSACHUSETTS, RHODE ISLAND.New England Clean Energy LLC provides their services in AMHERST, ATKINSON, BROOKLINE, DERRY, GREENVILLE, HAMPSTEAD, HAMPTON, HAMPTON FALLS, HOLLIS, HUDSON, LITCHFIELD, LONDONDERRY, MASON, MERRIMACK, MILFORD, NASHUA, NEW IPSWICH, NEWINGTON, NEWTON, NORTH HAMPTON, PELHAM, PLAISTOW, PORTSMOUTH, RINDGE, RYE, RYE BEACH, SALEM, SEABROOK & WINDHAM, NH.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview