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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

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Description

Stages of Beauty, LLC sells skin care products for women.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stages of Beauty, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Stages of Beauty, LLC include:

  • Length of time business has been operating

Factors that raised the rating for Stages of Beauty, LLC include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 64 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews  are not used in the calculation of the BBB Rating.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

64 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 20
Billing/Collection Issues 19
Delivery Issues 8
Guarantee/Warranty Issues 0
Problems with Product/Service 17
Total Closed Complaints 64

Customer Reviews Summary Read customer reviews

59 Customer Reviews on Stages of Beauty, LLC
Customer Experience Total Customer Reviews
Positive Experience 42
Neutral Experience 2
Negative Experience 15
Total Customer Reviews 59

Additional Information

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BBB file opened: February 22, 2011 Business started: 09/15/2010 in 0 Business incorporated: 12/28/2010 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jasmina Aganovic, Co-Founder Mr. Daniel Wallace, Co-Founder
Contact Information
Principal: Ms. Jasmina Aganovic, Co-Founder
Principal: Mr. Daniel Wallace, Co-Founder
Related Businesses
Force Factor, LLC Hungry Fish Media, LLC Peak Life, LLC Bona Clara, LLC
Number of Employees

138

Business Category

SKIN CARE Beauty Salons (NAICS: 812112)

Refund and Exchange Policy
The business states that our free trial offer does not obligate you to purchase our product. If you cancel before 18 days have passed, you will not be shipped more Stages of Beauty nor billed any additional charges. You can keep your free bottle as our gift to you. After your free trial, if you wish to receive a refund for your purchase, you need only send back the unused portion within 30 days of the date the product was shipped to you and a full refund will be provided. Refunds will be provided regardless of reason for dissatisfaction.
Service Area
Stages of Beauty, LLC provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Industry Tips
Skin Care

Customer Review Rating plus BBB Rating Summary

Stages of Beauty, LLC has received 4.44 out of 5 stars based on 59 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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